# data[].attributes.subtitle
A Systems Approach to Improving Patient Safety

# data[].attributes.description
Error Reduction in Health Care: A Systems Approach to Improving Patient Safety, 2nd Edition Completely revised and updated this book offers a step-by-step guide for implementing the Institute of Medicine guidelines to reduce the frequency of errors in health care services and mitigate the impact of those errors that do occur. It explores the fundamental concepts and tools of error reduction, and shows how to design an effective error reduction initiative. The book pinpoints how to reduce and eliminate medical mistakes that threaten the health and safety of patients and teaches how to identify the root cause of medical errors, implement strategies for improvement, and monitor the effectiveness of these new approaches.

# data[].attributes.subtitle
Data-Driven Strategies for Aligning Mission, Culture and Performance in Nonprofit and Government Organizations

# data[].attributes.description
Learn to identify, capture, and utilize impactful data for organizational transformation  Impact & Excellence is the culmination of a four year research study into the most successful data-driven strategies for today's non-profit and government organizations. The book focuses on five strategic elements to success based on proven principles, with solutions that are easy to implement and often lead to sweeping change. Each chapter includes discussion questions and action items to help leaders implement key concepts in their own organizations. Included with purchase is access to the Measurement Culture Survey, which, will allow readers to access a free benchmark report.  Learn to implement a measurement culture that emphasizes strong performance and measurable outcomes Read vivid case studies from successful organizations that do things differently Learn to utilize and leverage data to take decisive actions within your organization Avoid common barriers to developing a measurement culture and learn ways to overcome limitations  The book utilizes a series of experiences and templates to help leaders develop a unique action plan tailored to their organization's particular circumstances. Filled with real success stories to inspire readers and with full study results available in the appendix, Impact & Excellence is a crucial resource for leaders to enable their social sector organizations to prosper and compete in today's economy.

# data[].attributes.description
From EL Education comes a proven approach to student assessment Leaders of Their Own Learning offers a new way of thinking about assessment based on the celebrated work of EL Education schools across the country. Student-Engaged Assessment is not a single practice but an approach to teaching and learning that equips and compels students to understand goals for their learning and growth, track their progress toward those goals, and take responsibility for reaching them. This requires a set of interrelated strategies and structures and a whole-school culture in which students are given the respect and responsibility to be meaningfully engaged in their own learning.  Includes everything teachers and school leaders need to implement a successful Student-Engaged Assessment system in their schools Outlines the practices that will engage students in making academic progress, improve achievement, and involve families and communities in the life of the school Describes each of the book's eight key practices, gives advice on how to begin, and explains what teachers and school leaders need to put into practice in their own classrooms Ron Berger is Chief Program Officer for EL Education and a former public school teacherLeaders of Their Own Learning shows educators how to ignite the capacity of students to take responsibility for their own learning, meet Common Core and state standards, and reach higher levels of achievement. Video and other supplementary materials are not included as part of the e-book file, but are available for download after purchase.

# data[].attributes.description
HEAT CONDUCTION Mechanical Engineering  THE LONG-AWAITED REVISION OF THE BESTSELLER ON HEAT CONDUCTION Heat Conduction, Third Edition is an update of the classic text on heat conduction, replacing some of the coverage of numerical methods with content on micro- and nanoscale heat transfer. With an emphasis on the mathematics and underlying physics, this new edition has considerable depth and analytical rigor, providing a systematic framework for each solution scheme with attention to boundary conditions and energy conservation. Chapter coverage includes: Heat conduction fundamentals Orthogonal functions, boundary value problems, and the Fourier Series The separation of variables in the rectangular coordinate system The separation of variables in the cylindrical coordinate system The separation of variables in the spherical coordinate system Solution of the heat equation for semi-infinite and infinite domains The use of Duhamels theorem The use of Greens function for solution of heat conduction The use of the Laplace transform One-dimensional composite medium Moving heat source problems Phase-change problems Approximate analytic methods Integral-transform technique Heat conduction in anisotropic solids Introduction to microscale heat conduction In addition, new capstone examples are included in this edition and extensive problems, cases, and examples have been thoroughly updated. A solutions manual is also available. Heat Conduction is appropriate reading for students in mainstream courses of conduction heat transfer, students in mechanical engineering, and engineers in research and design functions throughout industry.

# data[].attributes.subtitle
Interaction Design to Lead Us into Temptation

# data[].attributes.description
How to make customers feel good about doing what you want Learn how companies make us feel good about doing what they want. Approaching persuasive design from the dark side, this book melds psychology, marketing, and design concepts to show why were susceptible to certain persuasive techniques. Packed with examples from every nook and cranny of the web, it provides easily digestible and applicable patterns for putting these design techniques to work. Organized by the seven deadly sins, it includes:  Pride  use social proof to position your product in line with your visitors values Sloth  build a path of least resistance that leads users where you want them to go Gluttony  escalate customers commitment and use loss aversion to keep them there Anger  understand the power of metaphysical arguments and anonymity Envy  create a culture of status around your product and feed aspirational desires Lust  turn desire into commitment by using emotion to defeat rational behavior Greed  keep customers engaged by reinforcing the behaviors you desire  Now you too can leverage human fallibility to create powerful persuasive interfaces that people will love to use  but will you use your new knowledge for good or evil? Learn more on the companion website, evilbydesign.info.

# data[].attributes.description
Designed specifically for introductory globalization courses, Introducing Globalization helps students to develop informed opinions about globalization, inviting them to become participants rather than just passive learners.  Identifies and explores the major economic, political and social ties that comprise contemporary global interdependency Examines a broad sweep of topics, from the rise of transnational corporations and global commodity chains, to global health challenges and policies, to issues of worker solidarity and global labor markets, through to emerging forms of global mobility by both business elites and their critics Written by an award-winning teacher, and enhanced throughout by numerous empirical examples, maps, tables, an extended bibliography, glossary of key terms, and suggestions for further reading and student research Supported by additional web resources  available upon publication at www.wiley.com/go/sparke  including hot links to news reports, examples of globalization and other illustrative sites, and archived examples of student projects  Engage with fellow readers of Introducing Globalization on the book's Facebook page at www.facebook.com/IntroducingGlobalization, or learn more about this topic by enrolling in the free Coursera course Globalization and You at www.coursera.org/course/globalization

# data[].attributes.description
An essential overview of the core skills needed by every social work practitioner Developing Evidence-Based Generalist Practice Skills features contributions from top scholars in social work practice, presenting essential information for the ethical and effective practice of social work. This clearly written guide provides step-by-step guidance for using evidence-based practice to make joint decisions with clients about assessment and treatment options through a careful consideration of the best available research evidence, the client's preferences and values, professional ethical standards, and other key issues. Comprehensive and straightforward, this book addresses foundational practice skills expected of all social work practitioners, including:  Evidence-based practice Trauma-informed practice Interviewing skills Problem identification, contracting, and case planning Case management Advocacy Crisis intervention Practice evaluation Termination, stabilization, and continuity of care  Each chapter begins with an overarching question and "what if" scenarios, and ends with a set of suggested key terms, online resources, and discussion questions. Designed as a foundation-level social work education text for undergraduate and graduate students in social work programs, this book meets the Council on Social Work Education's (CSWE) Educational Policy and Accreditation Standards (EPAS) for a thorough and up-to-date presentation of core social work skills featuring in-depth scholarship.

# data[].attributes.author
Bruce A. Thyer, Catherine N. Dulmus, Karen M. Sowers

# data[].attributes.description
Building your emotional capital might be your best investment ever. This book shows you how to build emotional capital in your organisation and turn emotional intelligence in to value.  We have long been aware that to be successful in our professional and personal lives we need emotional intelligence. In this book, Martyn Newman shows us how to get it and use it to achieve extraordinary results. Based on ground breaking psychological research with some of the world's most successful young business leaders, Newman identifies the seven dynamic emotions that set these leaders apart, uncovers the psychological building blocks that drive outstanding performance and provides the clearest blue print yet for systematically building your EQ and leadership skills. "Daniel Goleman convinced us emotional skills were vital: Martyn Newman tells us how to build them." Bill Pheasant, Senior Journalist The Australian Financial Review "Read this book today so that you can put it to use tomorrow. You will thank yourself for doing so." Jim Kouzes, bestselling author of The Leadership Challenge "Every once in a while a book appears that isn't just informative, it's inspiring, fun to read and life changing. Emotional Capitalists - The New Leaders is one of those rare books." Daniela Sfameni, Global Head Human Resiource Development for Allianz Global Investors Group "This book is an exciting, brand new guide for developing leadership in both personal and professional life ... it distils the most important elements of effective leadership and provides practical explanations and strategies for seeing immediate results. I highly recommend it." Steve Arthurson, Director, Capability Development, Foster's Group

# data[].attributes.name
From Business Cards to Business Relationships

# data[].attributes.subtitle
Personal Branding and Profitable Networking Made Easy

# data[].attributes.description
Want to supercharge your life? Effective networking is the answer and this book will teach you how.  Professionals of all stripes and ages are told to 'get out there' and network so they can build their careers, grow their businesses and elevate their influence in the community, but they are rarely taught the skills to do that. Most people are lost, intimidated by the idea of presenting their own personal brand, and frustrated when it comes to networking. Despite long hours at events and attempts to make the right connections, they arent seeing their desired results. From Business Cards to Business Relationships is a start-to-finish guide that demystifies the networking process and teaches readers how to truly benefit from getting connected. Allison Graham provides an easy to follow road map that is adaptable to your personality, circumstances and growth goals. You will learn how to strategically decide where to go, what to do when you get there and what to do afterwards to turn those casual business card contacts into meaningful relationships. Allison's approach is based on the Four Pillars of Profitable Networking: Perspective, Personal Brand, Procedures, and a Strategic Plan. This is a prescriptive, practical system based on the author's real-life experience of going from unconnected to connected in a short period of time. No cheesy gimmicks or high-pressure nonsense, just the skills and knowledge that will create success for anyone willing to do the work and follow this advice. Regardless of your past experience or current level of connectivity, your industry or profession, whether you're an entrepreneur or climbing the corporate ladder: you can accomplish whatever you want by meeting and connecting with the right people. From Business Cards to Business Relationships gives you the tools you need to cement a positive personal brand and build your own profitable network. Praise for From Business Cards to Business Relationships "Allison Graham can help you turn an introduction into a business, a dinner into a relationship, and an average practice into world class. I've long preached that we're in a relationship business, and this book provides the handshakes, codes, actions, and routes to master those relationships." Alan Weiss, PhD, Author of Million Dollar Consulting and The Consulting Bible "At lasta networking book that actually makes sense! Allison Graham's four pillars of networking are as simple as they are powerful. If you are willing to follow her lead with consistent and persistent effort, you will make your mark and expand your horizons both personally and professionally." Lou Heckler, Humorous Business Keynote Speaker and Speech Coach "This book is an excellent and much-needed resource to share with the business community." PJ Hartson, Business Editor, Sun Media

# data[].attributes.subtitle
The Computation of Human-Centric Architecture

# data[].attributes.description
In recent years, questions of space have gained renewed momentum in architecture and urban design, as adaptation, densification and sustainable regeneration have become an increasing priority. While most computing-based design tends to emphasise the formal aspects of architecture, overlooking space and its users, the original computational design approaches first spearheaded in the UK in the 1960s and 1970s tended to be focused on behavioural and occupational patterns. Over the last decade, a new generation of design research has emerged that has started to implement and validate previous investigations into spatial computation, aiming to understand how to design spatial configurations based on user experiences. This revives an interest in the experiential that was first explored in the early 20th century by German and Nordic organic architects, who invented design methods that correlated cognitive responses of buildings' occupants to spatial structure. The current revival of human-centric design, however, represents the first design approach that synthesises spatial design and algorithmic techniques with organic design thinking, which could also be regarded as a return to the first principles' of architectural design.  Contributors include: Paul Coates, Christian Derix, Olafur Eliasson, Lucy Helme, Bill Hillier, Asmund Izaki, Prarthana Jagannath, Dan Montello, Juhani Pallasmaa, Philip Steadman and Guy Theraulaz. Featured Architects/Designers: Jussi Angesleva (Art+Com), Stan Allen, Aedas|R&D;, Markus Braach (Kaisersrot), Hermann Hertzberger, Kazuhiro Kojima (Cat), Pablo Miranda and Rafi Segal.

# data[].attributes.description
An indispensable handbook for assisting clients in crisis and in their journey toward healing Integrating practical training with both research and theory, Fundamentals of Crisis Counseling offers students and professionals proven hands-on techniques to assist clients in recovery from crisis and towards an eventual return to their day-to-day lives. Written in the author's gentle yet purposeful voice, this reader-friendly guide is filled with lessons on current evidence-based counseling, how to operate as a client stress manager, and information on finding resources that facilitate client resilience. In addition, the author helps counselors improve counseling effectiveness by gaining a better understanding of their own strengths and weaknesses and emphasizes the importance of self-care. Stemming from the author's thirty-five years of experience as a crisis counselor, this book contains valuable information on:   Crisis theory and intervention models   Concepts, techniques, assessment, and treatment for disaster mental health work   Legal and ethical concerns regarding working with individuals, groups, couples, and families   Assessment and instrument selection   Main concepts and techniques of brief therapy, motivational interviewing, stages of change, positive psychology, grief therapy, client resilience, and spirituality   Multicultural crisis counseling techniques centered on age, gender, sexual orientation, and ethnicity   Counselor self-care complete with case studies and examples   Ideal for all mental health professionals looking for guidance on best practices in crisis counseling, this book is also suitable for training professionals and counseling students. The book includes access to an online instructor's test bank, PowerPoint slides, and syllabi in line with 2009 Council for Accreditation of Counseling and Related Educational Programs (CACREP) standards. Fundamentals of Crisis Counseling imparts useful knowledge on little utilized crisis counseling abilities, preparing counselors at every stage to effectively respond to the immediate and lasting affects of crisis.

# data[].attributes.description
An introduction to the rheology of polymers, with simple math Designed for practicing scientists and engineers interested in polymer rheology science, education, consulting, or research and development, Introduction to Polymer Rheology is a comprehensive yet accessible guide to the study of the deformation and flow of matter under applied stress. Often considered a complicated topic for beginners, the book makes grasping the fundamentals of polymer rheology easy by presenting information in an approachable way and limiting the use of complex mathematics. By doing so, this introductory overview provides readers with easy access to the key concepts underlying the flow behavior of polymer melts, solutions, and suspensions. Incorporating sample problems that are worked through and explained on the page, as well as numerous practice problems to gauge learning comprehension, the book prepares new students and practitioners for moving on to more advanced concepts. Comprising twelve chapters, the book covers stress, velocity and rate of deformation, the relationship between stress and rate of deformation (Newtonian fluid), generalized Newtonian fluids, normal stresses and elastic behavior, experimental methods, small and large strain, the molecular origins of rheological behavior, elementary polymer processing concepts, quality control in rheology, and the flow of modified polymers and those with supermolecular structure. The essential reference for accurately interpreting polymer rheology data, Introduction to Polymer Rheology provides readers with an elementary understanding of the key issues and modern approaches to resolving problems in the field. An Instructors Guide with answers to select problems in the text, 60 new problems with full solutions, hints for effective presentation of the material in the text, and an errata listing is available for professors using the book as a course textbook.

# data[].attributes.name
Dialectical Behavior Therapy for Wellness and Recovery

# data[].attributes.subtitle
Interventions and Activities for Diverse Client Needs

# data[].attributes.description
This hands-on guide addresses the present day realities of applying dialectical behavior therapy in a mental health and substance abuse recovery context. The book presents the DBT concept, Wise Mind, as adapted by author Andrew Bein, as central to a simple, powerful, empirically supported framework that respectfully engages clients in their own efforts to enhance personal well-being. The book includes empirically supported exercises with an emphasis on collaboration and client empowerment using a recovery oriented model for client treatment and improved outcomes.

# data[].attributes.name
Identity Development of College Students

# data[].attributes.subtitle
Advancing Frameworks for Multiple Dimensions of Identity

# data[].attributes.description
Identity Development of College Students  Building off the foundational work of Erik Erikson and Arthur Chickering, Identity Development of College Students adds broad and innovative research to describe contemporary perspectives of identity development at the intersection of context, personal characteristics, and social identities. The authors employ different theoretical perspectives to explore the nature of contexthow it both influences and is influenced by multiple social identities. Each chapter includes discussion and reflection questions and activities for individual or small group work. Praise for Identity Development of College Students "Susan R. Jones and Elisa S. Abes have provided us with a comprehensive and beautifully written overview of the evolution of identity development theory. This book reads like a novel while at the same time conveying important ideas, critical analysis, and cutting-edge research that will enhance student affairs practice." NANCY J. EVANS, professor, Student Affairs Program, School of Education, Iowa State University "The authors masterfully present a holistic, integrative, and multi-dimensional approach to the identity development of today's college student. This text should be required reading for those engaged in research and practice in the areas of student affairs, counseling, higher education, and cultural studies." SHARON KIRKLAND-GORDON, director, Counseling Center, University of Maryland, College Park "Susan R. Jones and Elisa S. Abes's work is ground-breakingcharting new scholarly territory and making one of the most significant contributions to identity literature in many years. Building on contemporary and traditional theoretical foundations, Jones and Abes offer new models of identity development essential for understanding a diversity of college students." MARYLU K. MCEWEN, associate professor emerita, University of Maryland, College Park

# data[].attributes.author
Susan R. Jones, Elisa S. Abes, Marcia B. Baxter Magolda

# data[].attributes.name
Fundamentals of Infection Prevention and Control

# data[].attributes.description
Reviews of first edition: This book tells every healthcare professional all they need to know about infection control... A user-friendly, valuable source of knowledge on a subject that can be confusing and complicated. Nursing Standard A valuable contribution within any health or social environment." Journal of Community Nursing Infection prevention and control is an essential component of nursing care, and a crucially important subject area for both nursing students and qualified nurses. Fundamentals of Infection Prevention and Control gives readers a firm grasp of the principles of infection control, how they relate to clinical practice and the key issues surrounding the subject. It provides a comprehensive guide to the prevention, management and control of healthcare associated infections, and the basic elements of microbiology, immunology and epidemiology that underpin them. Thoroughly revised in line with current policy, this new edition contains brand-new chapters on a range of topics including the role of the Infection Prevention and Control Team, audit and surveillance, and the management of outbreaks.  Also incorporating a range of case studies and examples as well as additional online content, it is essential reading for all nursing students as well as qualified nursing and healthcare professionals.  Explores both principles and practice of a crucial subject area Accessible and user-friendly, with a range of features to help study including key definitions, links back to clinical practice, and chapter learning outcomes and summaries Accompanied by an online resource centre featuring MCQs, weblinks, case scenarios and downloadable fact sheets Features an increased clinical focus, with more application to practice  This title is also available:  as a Wiley E-Text, powered by VitalSource: an interactive digital version of the book featuring downloadable text and images, highlighting and note-taking facilities, book-marking, cross-referencing, in-text searching, and linking to references and glossary terms instantly on CourseSmart at www.coursesmart.co.uk/9781118306659. CourseSmart offers extra functionality, as well as an immediate way to review the text. For more details, visit www.coursesmart.com/instructors or www.coursesmart.com/students

# data[].attributes.subtitle
How to Plan, Design, and Conduct Effective Tests

# data[].attributes.description
Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.

# data[].attributes.author
Jeffrey Rubin, Dana Chisnell, Jared Spool

# data[].attributes.subtitle
Understanding and Improving the Experience from Recruitment to Commencement

# data[].attributes.description
FIRST-GENERATION COLLEGE STUDENTS  "...a concise, manageable, lucid summary of the best scholarship, practices, and future-oriented thinking about how to effectively recruit, educate, develop, retain, and ultimately graduate first-generation students." from the foreword by JOHN N. GARDNER First-generation students are frequently marginalized on their campuses, treated with benign disregard, and placed at a competitive disadvantage because of their invisibility. While they include 51% of all undergraduates, or approximately 9.3 million students, they are less likely than their peers to earn degrees. Among students enrolled in two-year institutions, they are significantly less likely to persist into a second year. First-Generation College Students offers academic leaders and student affairs professionals a guide for understanding the special challenges and common barriers these students face and provides the necessary strategies for helping them transition through and graduate from their chosen institutions. Based in solid research, the authors describe best practices and include suggestions and techniques that can help leaders design and implement effective curricula, out-of-class learning experiences, and student support services, as well as develop strategic plans that address issues sure to arise in the future.  The authors offer an analysis of first-generation student expectations for college life and academics and examine the powerful role cultural capital plays in shaping their experiences and socialization. Providing a template for other campuses, the book highlights programmatic initiatives at colleges around the county that effectively serve first-generation students and create a powerful learning environment for their success. First-Generation College Students provides a much-needed portrait of the cognitive, developmental, and social factors that affect the college-going experiences and retention rates of this growing population of college students.

# data[].attributes.author
Lee Ward, Michael J. Siegel, Zebulun Davenport

# data[].attributes.description
HTML5 Gamesshows you how to combine HTML5, CSS3 and JavaScript to make games for the web and mobiles - games that were previously only possible with plugin technologies like Flash. Using the latest open web technologies, you are guided through the process of creating a game from scratch using Canvas, HTML5 Audio, WebGL and WebSockets. Inside, Jacob Seidelin shows you how features available in HTML5 can be used to create games. First, you will build a framework on which you will create your HTML5 game. Then each chapter covers a new aspect of the game including user input, sound, multiplayer functionality, 2D and 3D graphics and more. By the end of the book, you will have created a fully functional game that can be played in any compatible browser, or on any mobile device that supports HTML5. Topics include:   Dealing with backwards compatibility Generating level data Making iOS and Android web apps Taking your game offline Using Web Workers Persistent Game Data Drawing with Canvas Capturing player input Creating 3D graphics with WebGL Textures and lighting Sound with HTML5 Audio   And more...

# data[].attributes.subtitle
A Guide to Effective Communication for Psychologists and Psychiatrists

# data[].attributes.description
Forensic Reports & Testimony: A Guide to Effective Communication for Psychologists and Psychiatrists provides a roadmap for the mental health professional who wants to provide consistently accurate, defensible, and useful reports and testimony to the legal system. Authors Randy K. Otto, Richart L. DeMier, and Marcus Boccaccini, recognized experts in the field, cover all aspects of the process, including preparing affidavits and reports, preparing for depositions, and testifying.  Every written or spoken communication for the courts must be clear and precise, and distinguish between facts, inferences, and opinions. This book uniquely: Shows the critical differences between forensic psychological reports and the clinical reports psychologists and psychiatrists are accustomed to writing Includes and explains important maxims of forensic report writing, including separating facts from inferences, focusing on offering expert opinions, explaining why you think what you think, and connecting the dots between facts and conclusions Provides numerous examples of experts testimony, affidavits, reports-with commentary and critiques Expert forensic work deserves to be presented in a clear, precise, and understandable way so that it is useful to attorneys, judges, and juries.  Forensic Reports & Testimony provides the guidelines and models forensic psychologists and forensic psychiatrists need to make that happen.

# data[].attributes.author
Randy K. Otto, Richart L. DeMier, Marcus T. Boccaccini

# data[].attributes.name
Forecasting and Management of Technology

# data[].attributes.description
Published in 1991, the first edition of Forecasting and Management of Technology was one of the leading handful of books to deal with the topic of forecasting of technology and technology management as this discipline was emerging. The new, revised edition of this book will build on this knowledge in the context of business organizations that now place a greater emphasis on technology to stay on the cutting edge of development. The scope of this edition has broadened to include management of technology content that is relevant to now to executives in organizations while updating and strengthening the technology forecasting and analysis content that the first edition is reputed for.    Updated by the original author team, plus new author Scott Cunningham, the book takes into account what the authors see as the innovations to technology management in the last 17 years: the Internet; the greater focus on group decision-making including process management and mechanism design; and desktop software that has transformed the analytical capabilities of technology managers. Included in this book will be 5 case studies from various industries that show how technology management is applied in the real world.

# data[].attributes.author
Alan L. Porter, Scott W. Cunningham, Jerry Banks, A. Thomas Roper, Thomas W. Mason, Frederick A. Rossini