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Change, Strategy and Projects at Work provides a working insight into the nature of change, the formulation of strategy and the implementation of change through projects in the workplace. It is a how to book with real practical application, containing the tools, techniques, advice and guidance you need to analyse organisational context, develop a strategic plan and manage a project. To help you in leading change and creating opportunities for yourself and your organisation, the book takes an integrated approach to managing change, developing strategy and project management, and covers: * How strategic objectives are chosen, promoting awareness of the wider organisational context and the strategic planning process* The knowledge, tools, techniques and confidence needed to act as a change agent * The skills, competencies and other attributes needed to improve your employabilityThe book is ideal as a dip-in guide for professional development, a self-study resource or a textbook for formal courses on change, strategy and project management in a work context. It is used to support the Open Universitys undergraduate course ICTs, Change and Projects at Work (T226).

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Friedrich Wilhelm Joseph Schelling is widely regarded as one of the most difficult and influential of German philosophers. In this book, S. J. McGrath not only makes Schelling's ideas accessible to a general audience, he uncovers the romantic philosopher's seminal role as the creator of a concept which shaped and defined late nineteenth- and early twentieth-century psychology: the concept of the unconscious. 
McGrath shows how the unconscious originally functioned in Schelling's philosophy as a bridge between nature and spirit. Before Freud revised the concept to fit his psychopathology, the unconscious was understood largely along Schellingian lines as primarily a source of creative power. Schelling's life-long effort to understand intuitive and non-reflective forms of intelligence in nature, humankind and the divine has been revitalised by Jungians, as well as by archetypal and trans-personal psychologists. With the new interest in the unconscious today, Schelling's ideas have never been more relevant.
The Dark Ground of Spirit will therefore be essential reading for those involved in psychoanalysis, analytical psychology and philosophy, as well as anyone with an interest in the history of ideas.

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Rethinking Womens and Gender Studies re-examines the fields foundational assumptions by identifying and critically analyzing eighteen of its key terms. Each essay investigates a single term (e.g., feminism, interdisciplinarity, intersectionality) by asking how it has come to be understood and mobilized in Womens and Gender Studies and then explicates the roles it plays in both producing and shutting down possible versions of the field. The goal of the book is to trace and expose critical paradoxes, ironies, and contradictions embedded in the language of Womens and Gender Studiesfrom its high theory to its casual conversationsthat relies on these key terms. Rethinking Womens and Gender Studies offers a fresh approach to structuring Feminist Theory, Senior Capstone, and introductory graduate-level courses in Womens and Gender Studies.

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Diane Lichtenstein, Catherine M. Orr, Ann Braithwaite

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The fully revised and updated new edition of this textbook continues to provide the most accessible overview of the main approaches in the study of public policy. It seeks to review the most common and widely used frameworks in the study of policy analysis:


institutions
groups and networks
society and the economy
individual interests
ideas.

The book explains each one, offers constructive criticisms and explores their claims in the light of a variety of American, British and European examples. 
Arguing that no one framework offers a comprehensive explanation of public policy; John suggests a synthesis based on different aspects of the approaches, introducing concepts/approaches of advocacy coalitions, punctuated equilibrium and evolution as more effective ways to understand public policy. 
Combining both a clear summary of debates in public policy and a new and original approach to the subject, this book remains essential reading for students of public policy and policy analysis.

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Global leadership has been frequently heralded by writers and executives as the key to sustained competitive advantage on the part of organizations. In addition, it is clear that the possession of leadership qualities and the display of leader behavior are requirements for individuals attempting to progress in their careers. It is important for aspiring managers to learn about the nature of effective global leadership and how they can develop their own competencies in this area. This textbook provides an important overview of this key emerging area within business and management. 
Offering a view into the nature of global leadership and the competencies necessary for aspiring managers to succeed, Global Leadership is essential reading for students of leadership, organizational theory, strategic management, human resource management, and for anyone working and managing in the global arena. Now in its second edition, it draws from recent research to both contemporize timeless topics and address today's relevant topics, from corporate social responsibility, to cultural competencies, to current technology.

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Mark E. Mendenhall, Gary R. Oddou, Joyce Osland, Allan Bird, Martha L Maznevski, Michael Stevens, Günter K. Stahl

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John Ridley and Dick Pearce, both recognized specialists in machinery safety, guide the reader through the various standards, regulations and best practices relating to the safe design and use of machinery and show which standard is relevant for which type of machine. Safety with Machinery provides a basic grounding in machinery safety and covers safeguarding philosophy and strategy, typical hazards, risk assessment and reduction, guarding techniques, ergonomic considerations, safe use of equipment and plant layout. All types of safeguards are discussed  mechanical, interlocking, electrical / electronic / programmable, hydraulic, pneumatic.The new edition has been updated throughout in line with changes in regulations and standards. The section on electric, electronic and programmable safety systems has been expanded to reflect their increasing importance. The book now focuses on the harmonised standards (e.g. EN ISO 13849, IEC/EN 61131-2) which can be used by manufacturers to self-certify their machines for the European market without the need for third party examination, but also covers other relevant standards (e.g. IEC 62061). Many practical examples set the regulations in context and assist in the interpretation of the various standards.Safety with Machinery is essential reading for all engineers involved in machinery design and maintenance all over the world as every machine sold within or into the EU needs to conform to the harmonised standards. It also provides health and safety professionals, students and employee representatives, as well as certification bodies, health and safety inspectors and safety regulators with a comprehensive overview of machinery safety.

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Review of previous edition:"Trevor Kletz's book makes an invaluable contribution to the systematic, professional and scientific approach to accident investigation". The Chemical Engineer Fully revised and updated, the third edition of Learning from Accidents provides more information on accident investigation, including coverage of accidents involving liquefied gases, building collapse and other incidents that have occurred because faults were invisible (e.g. underground pipelines).By analysing accidents that have occurred Trevor Kletz shows how we can learn and thus be better able to prevent accidents happening again. Looking at a wide range of incidents, covering the process industries, nuclear industry and transportation, he analyses each accident in a practical and non-theoretical fashion and summarises each with a chain of events showing the prevention and mitigation which could have occurred at every stage. At all times Learning from Accidents, 3rd Edition emphasises cause and prevention rather than human interest or cleaning up the mess. Anyone involved in accident investigation and reporting of whatever sort and all those who work in industry, whether in design, operations or loss prevention will find this book full of invaluable guidance and advice.

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Accounting and Finance for the International Hospitality Industry

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Top experts specializing in hospitality management have contributed articles to this new collection which explains recent developments in accounting and finance. The material is drawn from a combination of fieldwork and practical experience. The managerial emphasis means that the content is fully relevant internationally and not constrained by the legal framework of different countries. Accounting and Finance provides an overview of:*analysis and evaluation of performance *planning methods and techniques *financial information and control *financial management. It also shows how operational analysis can be used as a management tool to improve performance. Techniques for predicting the financial success or failure of hotels are suggested. Research into hotel companies in the US and Europe demonstrates key performance indicators used by hotel managers and financial executives. Other contributors explore the interface between accounting and marketing and human resource management and there is thorough coverage of financial strategy formulation. Readers will also find helpful the section on statistics in the analysis and prediction of cost behaviour in hotels.Contributors: Raymond Schmidgall (Michigan State University, USA); Debra J. Adams (Bournemouth University, UK); Professor Elisa S. Moncarz (Florida International University, USA); Richard N. Kron (Kron Hospitality Consulting, USA); Angela Maher (Oxford Brookes University, UK); Peter J. Harris (Oxford Brookes University, UK); Geoff S. Parkinson (BDO Stoy Hayward Chartered Accountants, UK); Paul Fitz-John (Bournemouth University, UK); Paul Collier (University of Exeter, UK); Professor Alan Gregory (University of Glasgow, UK); Tracy A. Jones (Cheltenham and Gloucester College of Higher Education, UK); Jacqueline Brander Brown (The Manchester Metropolitan University, UK); Nina J. Downie (Oxford Brookes University, UK): Catherine L. Burgess (Oxford Brookes University, UK); Ian C. Graham (Holiday Inn Worldwide, Belgium); Howard M. Field (International Hotel and Leisure Associates, UK); Professor Paul Beals (Canisius College, USA); Frank J. Coston (Pannell Kerr Forster Associates, UK).

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As part of their everyday work bricklayers must be able to interpret technical documents, understand the properties of various mortars/building materials, and understand the basics of health and safety on site. Brickwork Level 1 is in full colour, and has been tailored to match Level 1 of both the Construction Alliance Awards Diplomas in Bricklaying and the Trowel Occupations NVQs.  Written by Malcolm Thorpe, who acted as a CITB adviser and was involved in the draughting of the Intermediate Construction Award syllabus (bricklaying route), Brickwork Level 1 matches the latest industry-based requirements and technical developments in the field, including recent changes to the Building Regulations. This text is an essential reference for qualified bricklayers and other professionals working in the construction industry, as well as NVQ students wishing to embark on a career in bricklaying.

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Sales Management is a complete and practical handbook for all involved in the field of selling. It is an essential source book, a complete sales management course and a consultant's detailed plan in one volume. The sales manager needs all the skills and qualities of the salesperson in order to get things done by effective management of an often quite diverse team of people. The emphasis in his or her role is on planning, controlling, monitoring, managing and motivating their sales force. Step-by-step, the book provides detailed guidance to the practicalities of organization and management, including selection, training, motivation, communication and control. The author also gives in-depth analysis to such vital topics as forecasting and sales promotions, the use of planning and control forms and alternative sales distribution methods, such as franchising. It will be key reference and reading for every practising sales manager at area manager level and above in large corporations, and the field or local manager in smaller companies with less structured organizations.

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This successful title, previously known as 'Building the 21st Century Home' and now in its second edition, explores and explains the trends and issues that underlie the renaissance of UK towns and cities and describes the sustainable urban neighbourhood as a model for rebuilding urban areas.The book reviews the way that planning policies, architectural trends and economic forces have undermined the viability of urban areas in Britain since the Industrial Revolution. Now that much post-war planning philosophy is being discredited we are left with few urban models other than garden city inspired suburbia. Are these appropriate in the 21st century given environmental concerns, demographic change, social and economic pressures? The authors suggest that these trends point to a very different urban future.The authors argue that we must reform our towns and cities so that they become attractive, humane places where people will choose to live. The Sustainable Urban Neighbourhood is a model for such reform and the book describes what this would look like and how it might be brought about.

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While innovation in products and services continues apace, todays competitive strategy is equally based on innovation in the route to market. Tesco.com, Direct Line, First Direct and easyJet are just a few examples of innovative channel strategies as a key component of the value proposition. We find ourselves in a multi-channel world. This book is drawn from the experience of major companies such as IBM, First Direct, Taylor Woodrow and BT. Lessons are explained clearly: be Multi not multiple; channels as weapons; think combinations; design from the top, but think people and measure it. The key concepts are backed by carefully tested practical advice from making organisational change to understanding channel metrics. Based on work from Cranfield's world leading Customer Management Forum, this is the essential practical guide for senior management in key areas like marketing, sales, customer services and strategy.

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* Uses a novel clause-by-clause approach to explain the important JCT 2005 contract * Written by an experienced author, explaining in simple English the meaning and relevance of each clause to avoid common misunderstandings * Includes up-to-date legal cases that explain the development and interpretation of the contract  The Joint Contracts Tribunals suite of contracts (commonly known as JCT 2005) are the most commonly used in the UK to procure major building work. Understanding the contracts, and which to use, is vital knowledge for all students on construction-related HND or degree courses, but these clauses can contain convoluted language, leading to confusion. This easy-to-follow guide takes the reader through the JCT 2005 building contracts clause by clause, in an easy-to-follow format, in simple but effective language that eliminates misinterpretation.   Spilt into 3 sections, this book provides a summary of the current JCT Contracts, identifying which to use for what type of work, along with an analysis of their risk, liability, documentation, design responsibility and financial procedures, ensuring that JCT 2005 Building Contract: clause by clause is the vital, definitive reference for the aspiring construction professional.  Phil Griffiths is a lecturer at Nottingham Trent University with interests in contract administration, finance and project management. He graduated from Nottingham Trent Polytechnic in 1971 and worked as a quantity surveyor in local authority and a medium sized construction company. He also spent some time as a director of a small construction company and is a freelance estimator.

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Managing Legal and Ethical Principles Revised Edition

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Stuck for ideas, inspiration or just want to work differently? Management Extra brings all the best management thinking together in one package. The books are practical and well structured to provide an in depth treatment of these management topics. Titles in the series: * Business Environment * Change Management * Development for High Performance * Effective Communications * Financial Management * Information and Knowledge Management * Leadership and Management in Organisations * Leading Teams * Making Sense of Data and Information * Managing Markets and Customers * Managing for Results * Managing Health, Safety and Working Environment * Managing Legal and Ethical Principles * Managing Yourself * Positive Working Relationships * Project Management * Quality and Operations Management * Reaching Your Goals Through Innovation * Recruitment and Selection * Reputation Management The series fuses key theories and concepts with applied activities to help managers examine how they work in practice. The books are created with individuals in mind. They are designed to help you improve your management skills. Management Extra can also be used in conjunction with management programmes of study aligned to standards. Each of the books has case studies, self assessments and activities all underpinned by knowledge and understanding of the frameworks and techniques required to improve performance. Management Extra provides managers and trainers with a handbook for action and development. "You found it  what a find! A practical resource packed with all the relevant theory and suggested activities to support your professional development. An essential resource to have at your fingertips, jump in and enjoy."--Russell Jeans, Learning and Development Manager, ntl "All the essential concepts are here, presented in an easily digestible format with lots of up to date case studies and references  but, most importantly, with plenty of thought provoking activities and self-diagnostic exercises to make the learning personal and transferable."--Peter Manning, Head of Training & Development, News International Newspapers Ltd

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Product Marketing for Technology Companies

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The author compresses his twenty years of experience to take a step-by-step approach to the product life-cycle, and covers areas such as:* selecting target markets* creating a positioning statement* writing a financial paragraph* motivating othersthereby demonstrating how to act as a bridge between sales, development and finance.Successfully marketing products for technology companies requires the application of precision marketing techniques, and in this book the author teaches how to focus on the whole product and create real solutions that match the market needs.

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Butterworth-Heinemanns CIM Coursebooks have been designed to match the syllabus and learning outcomes of our new qualifications and should be useful aids in helping students understand the complexities of marketing. The discussion and practical application of theories and concepts, with relevant examples and case studies, should help readers make immediate use of their knowledge and skills gained from the qualifications.Professor Keith Fletcher, Director of Education, The Chartered Institute of MarketingHere in Dubai, we have used the Butterworth-Heinemann Coursebooks in their various forms since the very beginning and have found them most useful as a source of recommended reading material as well as examination preparation.Alun Epps, CIM Centre Co-ordinator, Dubai University College, United Arab EmiratesButterworth-Heinemanns official CIM Coursebooks are the definitive companions to the CIM professional marketing qualifications. The only study materials to be endorsed by The Chartered Institute of Marketing (CIM), all content is carefully structured to match the syllabus and is written in collaboration with the CIM faculty. Now in full colour and a new student friendly format, key information is easy to locate on each page. Each chapter is packed full of case studies, study tips and activities to test your learning and understanding as you go along. The coursebooks are the only study guide reviewed and approved by CIM (The Chartered Institute of Marketing). Each book is crammed with a range of learning objectives, cases, questions, activities, definitions, study tips and summaries to support and test your understanding of the theory. Past examination papers and examiners reports are available online to enable you to practise what has been learned and help prepare for the exam and pass first time. Extensive online materials support students and tutors at every stage. Based on an understanding of student and tutor needs gained in extensive research, brand new online materials have been designed specifically for CIM students and created exclusively for Butterworth-Heinemann. Check out exam dates on the Online Calendar, see syllabus links for each course, and access extra mini case studies to cement your understanding. Explore marketingonline.co.uk and access online versions of the coursebooks and further reading from Elsevier and Butterworth-Heinemann.INTERACTIVE, FLEXIBLE, ACCESSIBLE ANY TIME, ANY PLACEwww.marketingonline.co.uk

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Mike Tooleys accessible, activity-based approach introduces students to engineering and the pivotal role it plays in the modern world, as well as providing opportunities to develop engineering skills and acquire the knowledge needed for the latest GCSE schemes from Edexcel, OCR and AQA. This book builds on the success of Mike Tooleys GNVQ and BTEC National Engineering texts, which have helped thousands of students to gain their first engineering qualification.The text, case studies, activities and review questions included throughout this book are designed to encourage students to explore engineering for themselves through a variety of different learning experiences. The practical process of designing and making a product offers the chance to develop the skills of engineering drawing, basic electronics and workshop techniques. Case studies, and research work using the internet and other sources, introduce the wide variety of engineering sectors and employment, from the automotive industry to telecommunications.With the first three chapters matched to the assessed units of the GCSE programme, the second edition also includes an additional topic-based chapter introducing the essential maths and science required for the successful study of engineering. All examples relate directly to engineering applications, emphasising the use of maths and science in the understanding of fundamental engineering concepts. New topics include: units; formulae; measurement; data; linear and angular motion; force, mass and acceleration; and properties of engineering materials. Mike Tooley is formerly Director of Learning at Brooklands College, Surrey, and is the author of many best-selling engineering and electronics books.

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Arts Marketing focuses on a variety of sectors within the arts and addresses the way in which marketing principles are applied within these, outlining both the similarities and the differences that occur. Relating policy to practice, this contributed text demonstrates the most effective means of marketing in specific areas of the arts, with each chapter having been written by a specialist in the field. Although primarily focusing on the UK market, the subject has global relevance and appeal, and policy is evaluated on national, European and supranational levels. Specialist topics dealt with range from the marketing of the theatre, opera, and museums, through to the film industry and popular music.

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Finola Kerrigan, Peter Fraser, Mustafa Ozbilgin

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This clear and concise guide is the ideal introduction to contemporary housing design for students and professionals of architecture, urban design and planning. With the increasing commitment to sustainable design and with an ever-increasing demand for houses in urban areas, housing design has taken on a new and crucial role in urban planning. This guide introduces the reader to the key aspects of housing design, and outlines the discussion about form and planning of urban housing. Using chapter summaries and with many illustrations, it presents contemporary concerns such as energy efficient design and high density development in a clear and accessible way. It looks at practical design solutions to real urban problems and includes advice on reclamation and re-use of buildings. The guidance it presents is universally relevant. Part two of the book features current case studies that illustrate the best in high density, sustainable housing design providing the reader with design information, and design inspiration, for their own projects.

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Powerful self-awareness activities and real-life case studies make this new information fascinating, practical, and easy to apply to the workplace.Seeing the world through the eyes of a person from another group is a potent process for shifting perspective and gaining multicultural people skills. " . . . an informative, comprehensive, and practical book. It is easy to read and is a must for everyone who is seriously interested in learning about and working more effectively with diverse people. I highly recommend it." James P. Grey, Centre for Organization Effectiveness, Inc.Norma Carr-Ruffino is Professor of Management at San Francisco State University. Author of the bestselling book, The Promotable Woman, and a well-known lecturer, she has made presentations throughout the U.S., Europe, and Asia. She has facilitated seminars and courses in managing cultural and gender diversity since the 1970s. As an entrepreneur, she helped to found and expand a chain of food stores. Her research has focused on helping organizations successfully compete in local and global markets by utilizing the talents of a diverse range of people.