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Building Lean Supply Chains with the Theory of Constraints

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Innovative strategies for building and managing the supply chain using Lean and the Theory of Constraints (TOC)

<p>With an emphasis on systems thinking, Building Lean Supply Chains with the Theory of Constraints uniquely integrates TOC with Lean, illustrating how these two philosophies complement and reinforce each other to create the smooth flow of goods and services through the supply chain. The majority of the chapters draw on the tools and techniques of TOC, including throughput accounting, drum-buffer-rope, TOC in distribution and replenishment, the thinking process, and critical chain project management. All of these topics are presented in the context of building and managing a lean supply chain to achieve true bottom line results.</p>

<p>Coverage includes:</p>

 The lean supply chain roadmap

Envisioning the lean supply chain: systems thinking

Adopting a throughput world perspective

Designing products and processes to fulfill customer needs

Building a competitive operations strategy

Partnering in the lean supply chain

Streamlining the value stream

Creating flow through the supply chain

Managing projects the TOC way: critical chain project management

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Expert knowledge of Spanish vocabulary, right in your hands

VOX Spanish Vocabulary Flashcards are a convenient way for you to practice and drill your Spanish vocabulary. This box of knowledge features thousands of the most essential Spanish words to help you learn new vocabulary, prepare for an exam, quiz yourself, or simply build more confidence in your skills.

Each card features a cluster of key Spanish words and example sentences along with an English translation; all you need to study is right there in your hands. And cards are sorted by three levels of difficulty, so you can customize your study experience to best fit your needs. VOX Spanish Vocabulary Flashcards gives you the knowledge and flexibility to improve your Spanish whenever and wherever you want!

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Manager's Guide to Effective Coaching, Second Edition

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Boost productivity by making the switch from boss to COACH!

Effective managers know their job is to help employees succeed, not to give them orders. They create relationships that build collaboration and meaningful performance improvement. These managers know that when they facilitate the success of their team members, they facilitate their own success. Effective Coaching teaches you practices you can use immediately to engender employee commitment and help employees gain the skills necessary to sustain and grow any type of organization. Youll learn:
The attributes of a successful coach How to set up an effective coaching session How to use coaching to correct unproductive behavior How to use coaching to be a better trainer
Briefcase Books, written specifically for todays busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:
-Clear definitions of key terms and concepts
-Tactics and strategies for coaching employees
-Tricks of the trade for executing effective coaching techniques
-Practical advice for minimizing the possibility of error
-Warning signs for when things are about to go wrong
-Examples of successful workplace coaching
-Specific planning procedures, tactics, and hands-on techniques

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Practice Makes Perfect: Italian Conversation

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Practice the art of conversation in Italian!

<p>Want to strike up a conversation with a native Italian speaker but are nervous that you're not ready? Practice Makes Perfect: Italian Conversation helps you overcome that obstacle, and--before you know it--you'll be speaking comfortably in your new language.</p>

<p>Inside you will find realistic conversational situations, from meeting people to talking about sports to discussing current events to just having fun. With these engaging dialogues as a starting point, each unit is packed with helpful instructions on correct grammar and word usage--in addition to lots of conversation-ready phrases that will be indispensable as your fluency increases.</p>

<p>Of course you'll get plenty of practice, practice, practice using your new conversational skills. Each dialogue is followed by a variety of exercises that not only give you the opportunity to put new concepts into action but also encourage you to construct personalized conversations. These lessons will reassure even the most hesitant speakers that they too can achieve a confident--and spontaneous--speaking style.</p>

<p>Practice Makes Perfect: Italian Conversation will help you</p>

Talk more like a native speaker and expand your vocabulary

Master everyday Italian expressions through numerous realistic examples

Reinforce your new conversational skills through extensive exercises



<p>Before you know it, you'll be confidently speaking Italian with your Italian-speaking friends--or you'll be ready to make new ones!</p>

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THE MOST PRACTICAL, COMPREHENSIVE GUIDE TO THE PLANNING, DESIGN, AND MANAGEMENT OF AIRPORTS--UPDATED BY LEADING PROFESSIONALS

<p>"With the accelerated rate of change occurring throughout the aviation industry, this edition is a timely and very effective resource for ensuring both airport professionals and those interested in airports acquire a comprehensive understanding of the changes taking place, and how they impact airports and the communities they serve. A must read." -- James M. Crites, Executive Vice President of Operations, Dallas/Fort Worth International Airport</p>

<p>"Airport Systems has been a must read for my management team and my graduate students because of its outstanding comprehensiveness and clarity. Now further enhanced by an expanded treatment of both environmental and air carrier issues, it promises to retain its place as the foremost text in the airport planning, engineering and management field." -- Dr. Lloyd McCoomb, retired CEO Toronto-Pearson Airport, Chair of Canadian Air Transport Security Authority</p>

<p>"The chapter on Dynamic Strategic Planning should be required reading for every airport CEO and CFO. As de Neufville and Odoni emphasise, the aviation world is constantly changing and airport master planning must evolve to be more strategic and adaptable to ever changing conditions." -- Dr. Michael Tretheway, Chief Economist, InterVISTAS Consulting Group</p>

<p>Over the past decade, the airport industry has evolved considerably. Airport technology has changed. New research has taken place. The major airlines have consolidated, changing demand for airport services. In order to reflect these and other major shifts in the airport industry, some of the world's leading professionals have updated the premier text on airport design  making it, now more than ever, the field's most comprehensive resource of its kind.</p>

<p>NEW TO THIS EDITION:</p>

 Chapter-ending conclusions, with reference material, and exercises

Coverage of the latest aircraft technology and air traffic control

Advances in the design, planning, and management of airports

Additional chapter on Aircraft Impact on Airports

Updated environmental regulations and international rules

Two contributing authors from Massachusetts Institute of Technology

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Richard L. de Neufville, Amedeo R. Odoni, Peter Belobaba, Tom G. Reynolds

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Practice Makes Perfect: German Conversation

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Practice the art of conversation in German!

<p>Want to strike up a conversation with a native German speaker but are nervous that you're not ready? Practice Makes Perfect: German Conversation helps you overcome that obstacle, andbefore you know it--you'll be speaking comfortably in your new language.</p>

<p>Inside you will find realistic conversational situations, from meeting people to talking about sports to discussing current events to just having fun. With these engaging dialogues as a starting point, each unit is packed with helpful instruction on correct grammar and word usagein addition to lots of conversation-ready phrases that will be indispensable as your fluency increases.</p>

<p>Of course you'll get plenty of practice, practice, practice using your new conversational skills. Each dialogue is followed by a variety of exercises that not only give you the opportunity to put new concepts into action but also encourage you to construct personalized conversations. These lessons will reassure even the most hesitant speakers that they too can achieve a confident--and spontaneous--speaking style.</p>

<p>Practice Makes Perfect: German Conversation will help you</p>

 Talk more like a native speaker and expand your vocabulary

Master everyday German expressions through numerous realistic examples

Reinforce your new conversational skills through extensive exercises



<p>Before you know it, you'll be confidently speaking German with your German-speaking friends--or you'll be ready to make new ones!</p>

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Practice Makes Perfect French Conversation

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Learn how to speak French fluently and spontaneously

Practice Makes Perfect: French Conversation gives you helpful instruction on correct pronunciation, grammar, syntax, and word usage, keeping in mind the typical problems of native English speakers like you. Each section includes a series of exercises that gives you extra practice in using new concepts and encourages you to construct personalized conversations. The lessons will reassure even grammar-phobic learners that you can achieve a confident speaking style.
Offering a winning formula for getting a handle on speaking French right away, Practice Makes Perfect: French Conversation offers:
Engaging dialogues illustrate practical conversational situations Example phrases or sentences clarify each point A variety of exercises for practice, with an answer key that provides instant feedback and reference Practical and high-frequency vocabulary used throughout

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Proactive Purchasing in the Supply Chain: The Key to World-Class Procurement

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Transform purchasing operations from reactive to proactive supply management

<p>Written for purchasing managers, Proactive Purchasing in the Supply Chain reveals how to use the latest and best procurement practices to help your organization maximize the effectiveness and efficiency of its supply chain. The ability of purchasing to dramatically increase return on investment, reduce costs, improve quality, and shorten time to market is highlighted throughout this practical guide.</p>

<p>Essential topics such as legal issues, green purchasing, negotiation, ethics, price-cost analysis, production-inventory control, purchasing risk management, sourcing, and demand-logistics management are addressed. Real-world case studies in each chapter demonstrate the strategies presented in the book. A detailed planning model for implementing these world-class procurement methods is also contained in this definitive resource.</p>

<p>The authors combine extensive industry, educational, research, and consulting experience to cover topics such as:</p>

 The latest "best-in-class" purchasing methods, tools, procedures, and systems

Price-cost analyses and how to fight price increases

How to organize the purchasing department to achieve maximum value added in the supply chain

Green purchasing

Purchasing risk management programs and procedures

How to separate strategic from tactical buying

Step-by-step checklists for major purchasing functions

How to overcome obstacles

Forecasting methods for demand management

How to transform the purchasing department from a cost center to a value-added operation

Social responsibility and ethical issues

Planning steps and basic management skills

Preparation for relevant certification programs

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David N. Burt, Sheila Petcavage, Richard Pinkerton

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Build Your Own Electric Vehicle, Third Edition

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BUILD, CONVERT, OR BUY A STATE-OF-THE-ART ELECTRIC VEHICLE

<p>Thoroughly revised and expanded, Build Your Own Electric Vehicle, Third Edition, is your go-to guide for converting an internal combustion engine vehicle to electric or building an EV from the ground up. You'll also find out about the wide variety of EVs available for purchase and how they're being built. This new edition details all the latest breakthroughs, including AC propulsion and regenerative braking systems, intelligent controllers, batteries, and charging technologies.</p>

<p>Filled with updated photos, this cutting-edge resource fully describes each component--motor, battery, controller, charger, and chassis--and provides illustrated, step-by-step instructions on how to assemble all the parts. Exclusive web content features current supplier and dealer lists. Custom-built for environmentalists, engineers, students, hobbyists, and mechanics, this hands-on guide puts you in the fast lane toward a cost-effective, reliable green machine.</p>

<p>Build Your Own Electric Vehicle, Third Edition, covers:</p>

 Environmental impact and energy savings

The best EV for you--purchase trade-offs, conversion trade-offs, and conversion costs

Chassis and design

Different types of electric motors and controllers

Lithium EV batteries

Chargers and electrical systems

EV builds and conversions

Licensing and insuring your EV

Driving and maintenance

List of manufacturers and dealers regularly updated on website

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Essential Facts On the Go: Internal Medicine

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A true must-have for every resident and medical student, Essential Facts on the Go: Internal Medicine is filled with clinical pearls, decision trees, and essential facts and data that speed diagnosis and treatment.

Coverarge includes:
Cardiovascular Pulmonary Gastroenterology Nephrology Acid-Base & Electrolyte Disorders Endocrine Infectious Disease Rheumatology Neurology Oncology/Hematology Medications Ophthalmology

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What Makes Great Leaders Great: Management Lessons from Icons Who Changed the World

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Master the skills that icons throughout history have used to achieve the highest levels of success

This is an intelligent, knowledgeable presentation of management. The pragmatic approach of learning from icons makes the book extremely worthwhile reading for up-and-coming and experienced managers alike.
Dr. Helmut O. Maucher, Honorary Chairman of the Board, Nestle

Embracing a broad variety of successful personalities from all walks of life, this analysis of management skills makes for interesting reading and provides a great source of inspiration."
Dr. Josef Ackermann, Chairman of the Management Board and the Group Executive Committee, Deutsche Bank AG

Arnold cleverly explains the keys to successful management with references to real-life challenges successfully overcome by iconic leaders. This entertaining book is insightful, thought-provoking, and of immense practical value.
Fred B. Irwin, President, American Chamber of Commerce in Germany

Profound management know-how and coverage of a wide range of valuable issues provide great inspiration for anyone seeking to apply effective management principles in practice.
Professor Klaus Evard, founder and former President of the European Business School

Management know-how translates into knowledge of how to succeed in all levels of life, and everyone can learn to be successful. That is the simple premise behind this book.
Frankfurter Allgemeine Zeitung

What do Barack Obama, Steve Jobs, Pablo Picasso, and Napoleon have in common?
EXCELLENT MANAGEMENT SKILLS

It doesnt matter what your field of expertise is, whom you know, or how educated you are. If you have powerful management skills, you will succeed; if you dont, youll hit the ceiling sooner rather than later.

In What Makes Great Leaders Great, bestselling author and leadership expert Frank Arnold gathers 56 icons from various fieldsfrom business and sports to politics and pop cultureto reveal the specific management skills they used to reach the top.

For every line of work or personal goal, effectively applying these management skills will lead to ultimate success. All the people in this remarkably diverse group figured out what they needed to know to manage their rise to the topand executed it with superb skill. What Makes Great Leaders Great includes:
Bill Gates on harnessing the power of a business mission Nicolaus Copernicus on questioning every assumption Phil Knight on fine-tuning the right strategy Michael Dell on making the customer your number-one priority Michelangelo on focusing on a single objective Joseph Schumpeter on practicing creative destruction Roger Federer on self-motivation Hippocrates on behaving responsibly Steve Jobs on implementing ideas Ray Kroc on envisioning the future Gen. George Patton on clearly defining assignments Warren Buffett on demanding effective management Stephen Hawking on making the best use of your time Pablo Picasso on fostering life-long creativity Muhammad Yunus on looking beyond your own interests
Learn from the best in the businessand historyhow to leverage your skills, knowledge, and talent to reach levels of success you never dreamed possible.

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Perfect Phrases for ESL Conversation Skills

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Use just the right phrases and master the art of conversation like a native speaker of English
How do you share an experience from your home country? What should you say to start a conversation? How do you offer someone your advice? This handy reference will help you navigate social and business situations, with hundreds of ready-to-use English phrases that will help you converse with friends, collaborate with co-workers, and engage those around you. Inside find examples of Perfect Phrases for . . .

Introductions - Let me introduce myself.
Invitations - How about going to dinner on Friday?
Decisions - What are our options?
Disbelief - You're pulling my leg!
Gifts - That's very thoughtful of you.

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The Eureka Method: How to Think Like an Inventor

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Fuel your "Eureka!" moments and become a successful inventor

<p>Envision breakthrough new products using the proven methods and applied reasoning techniques of today's successful inventors. The Eureka Method: How to Think Like an Inventor lays out a systematic approach to innovation. Discover how to look at social developments and trends to find new ways of combining and improving existing technologies and systems. Plain-language examples of real-world patents, products, and inventors illuminate each point along the way.</p>

<p>Find out how to:</p>

 Gain regular flashes of inspiration based on your understanding of the inventive process 

Improve and expand existing products in ways that fill social needs

Fuse elements from different products into new and useful combinations

Discover new opportunities by side-stepping rules and gaming the system

"Futurize" your inventions and prevent them from becoming obsolete

Identify emerging regulations and use them to your creative advantage

Learn about comprehensive patent applications that protect your rights

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Troubleshooting and Repairing Major Appliances

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Diagnose and repair home appliances and air conditioners using the latest techniques

<p>"The book has it all...written by a pro with 40 years of hands-on repair and teaching experience...this book is like brain candy"--GeekDad (Wired.com)</p>

<p>Fully updated for current technologies and packed withhundreds of photos and diagrams, this do-it-yourself guideshows you how to safely install, operate, maintain, and fixgas and electric appliances of all types. Troubleshooting and Repairing Major Appliances, Third Edition provides easy-tofollow procedures for using test meters, replacing parts, reading circuit diagrams, interpreting fault and error codes, and diagnosing problems. Featuring a new chapter on becoming a service technician, this practical, money-saving resource is ideal for homeowners and professionals alike.</p>

<p>Covers all major appliances:</p>

Automatic dishwashers

Garbage disposers

Electric water heaters

Gas water heaters

Top load automatic washers

Front load automatic washers

Automatic electric dryers

Automatic gas dryers

Electric ranges, cooktops, and ovens

Gas ranges, cooktops, and ovens

Microwave ovens

Refrigerators

Freezers

Automatic ice makers

Residential under-the-counter ice cube makers

Room air conditioners

Dehumidifiers

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Process Equipment Malfunctions: Techniques to Identify and Correct Plant Problems

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A PRACTICAL GUIDE TO TROUBLESHOOTING PROCESS EQUIPMENT MALFUNCTIONS

<p>Process Equipment Malfunctions offers proven techniques for finding and fixing process plant problems and contains details on failure identification. Diagnostic tips, examples, and illustrations help to pinpoint and correct faults in chemical process and petroleum refining equipment. Complex math has been omitted. An essential resource for plant operators and process engineers, this book is based on the author's long career in field troubleshooting process problems.</p>

<p>COVERAGE INCLUDES:</p>

 Distillation tray malfunctions

Packed tower problems

Distillation tower pressure and composition control

Fractionator product stripping

Pumparounds

Reboiled and steam side strippers

Inspecting tower internals

Process reboilers--thermosyphon circulation

Heat exchangers

Condenser limitations

Air coolers

Cooling water systems

Steam condensate collection systems

Steam quality problems

Level control problems

Process plant corrosion and fouling

Vapor-liquid separation vessels

Hydrocarbon-water separation and desalters

Fired heaters--draft and excess O2

Disabling safety systems

Vacuum systems and steam jets

Vacuum surface condensers

Centrifugal pump limitations

Steam turbine drivers

Centrifugal compressors

Reciprocating compressors

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Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns

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One of the New York Post's Top 10 Best Career Books of 2012
Repair communication breakdowns on the spot and drive positive results in every conversation

Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding.

Conversation Transformation gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses:

AWARENESS
Learn to recognize an ineffective communication pattern the instant it occurs

ACTION
Use specific new strategies to turn the conversation in a better direction

PRACTICE
Engage in repeated, structured practice to turn those actions into new habits

Praise for Conversation Transformation:

Devastatingly insightful . . . provides the practical coaching you need to change old habits and transform your interactions.
SHEILA HEEN and DOUGLAS STONE, bestselling authors of Difficult Conversations

An invaluable resource . . . filled with simple tools and fixes to improve communication skills, exactly the skills that can make us all more effective in politics, business, and life.
SENATOR JOHN F. KERRY

Practical, inspiring, and powerful. You will never look at your conversations the same way again.
SUZANNE BATES, bestselling author of Speak Like a CEO and Discover Your CEO Brand

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Power Sales Writing, Revised and Expanded Edition: Using Communication to Turn Prospects into Clients

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High-impact language for todays lightning-fast world of sales

Filled with practical writing tips, shortcuts, and examples, Power Sales Writing brings you up to date in a world where e-mail, social media, and smart phones dominate sales communication. If youre not highly skilled with the latest communication platforms, youre missing sales opportunities. Power Sales Writing will get you there in no time!

Your customers can ignore your correspondence or you can read this book. Its that simple!
Larry Winget, television personality and #1 bestselling author of Shut Up, Stop Whining & Get a Life

If you cant write well, you cant sell. Power Sales Writing shows you how to be crisp, clear, and communicate at the highest levels.
Tim Sanders, author of Today We Are Rich

Cant get enough! Its so refreshing to find a resource that offers easy-to-use tools to help our sales teams deliver a compelling and engaging message that sets us apart from our competition.
Robin Farrell, Director of Corporate Sales Training, North America Operations, Hyatt Hotels and Resorts

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BUILD A SOLID, PROFITABLE PORTFOLIO WITH TODAYS HOT TEST FUNDS

All About Exchange-Traded Funds delivers everything you need to know about ETFsfrom A to Z. It begins with an overview of the history of ETFs before moving on to important-to-know topics, such as regulatory essentials, the benchmarks and strategies that ETFs track, valuation, and ways to actively manage a portfolio of ETFs. Whether youre a novice or experienced investor, youll get valuable information about:
The advantages of ETFs over mutual funds and common stocks The underlying indexes of ETFs, along with profiles on the top index sponsors Various investing optionsfrom broad-based and fixed-income to global and sector ETFs Applying asset allocation to increase your portfolio performance
INCLUDES SAMPLE ETF PORTFOLIOS YOU CAN USE TO MODEL YOUR OWN PORTFOLIO

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First Aid for the NBDE Part 1, Third Edition

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One-stop NBDE preparation -- written by students who aced the exam

First Aid for the NBDE Part 1, 3e is a concise review for the exam, containing hundreds of high-yield facts and mnemonics, and more than 200 photos and illustrations. The book offers what-to-study guidance for the most frequently tested topics in anatomic sciences, biochemistry and physiology, microbiology and pathology, and dental anatomy and occlusion. Readers will also find confidence-building, performance-enhancing test-taking strategies.

Features
Written by students who have personally experienced the exam,and reviewed by top dental school faculty and practitioners Full-color insert of essential images Completely revised based on the most recent version of the exam

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Derek M. Steinbacher, Steven R. Sierakowski

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Build better relationships and Sell More Effectively With a Powerful SALES STORY

Throughout our careers, we have been trained to ask diagnostic questions, deliver value props, and conduct ROI studies. It usually doesnt work; best case, we can argue with the customer about numberspurely a left brain exercise, which turns buyers off. This book explains a better way.
John Burke, Group Vice President, Oracle Corporation

Forget music, a great story has charm to soothe the savage beast and win over the most challenging customer. And one of the best guides in crafting it, feeling it, and telling it is What Great Salespeople Do. A must-read for anyone seeking to influence another human being.
Mark Goulston, M.D., author of the #1 international bestseller Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Good salespeople tell stories that inform prospects; great salespeople tell stories that persuade prospects. This book reveals what salespeople need to do to become persuasive story sellers.
Gerhard Gschwandtner, publisher of Selling Power

This book breaks the paradigm. It really works miracles!
David R. Hibbard, President, Dialexis IncTM

What Great Salespeople Do humanizes the sales process.
Kevin Popovic, founder, Ideahaus

Mike and Ben have translated what therapists have known for years into a business solutionutilizing and developing ones Emotional Intelligence to engage and lessen the defenses of others. What Great Salespeople Do is a step-by-step manual on how to use compelling storytelling to masterfully engage others and make their organizations great.
Christine Miles, M.S., Psychological Services, Executive Coach, Miles Consulting LLC

About the Book:

This groundbreaking book offers extraordinary insight into the greatest mystery in sales: how the very best salespeople consistently and successfully influence change in others, inspiring their customers to say yes.

Top-performing salespeople have always had a knack for forging connections and building relationships with buyers. Until now, this has been considered an innate talent. What Great Salespeople Do challenges some of the most widely accepted paradigms in selling in order to prove that influencing change in buyers is a skill that anyone can learn.

The creator of Solution Selling and CustomerCentric Selling, Michael Bosworth, along with veteran sales executive Ben Zoldan, synthesize discoveries in neuroscience, psychology, sociology, anthropology, and other disciplines, combining it all into a field-tested frameworkhelping you break down barriers, build trust, forge meaningful relationships, and win more customers. This book teaches you how to:
Relax a buyers skepticism while activating the part of his or her brain where trust is formed and connections are forged Use the power of story to influence buyers to change Make your ideas, beliefs, and experiences storiable using a proven story structure Build a personal inventory of stories to use throughout your sales cycle Tell your stories with authenticity and real passion Use empathic listening to get others to reveal themselves Incorporate storytelling and empathic listening to achieve collaborative conversations with buyers
Breakthroughs in neuroscience have determined that people dont make decisions solely on the basis of logic; in fact, emotions play the dominant role in most decision-making processes. What Great Salespeople Do gives you the tools and techniques to influence change and win more sales.