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***IF YOU WANT TO UPDATE THE INFORMATION ON YOUR TITLE SHEET, THEN YOU MUST UPDATE COPY IN THE "PRODUCT INFORMATION COPY" FIELD. COPY IN THE "TIPSHEET COPY" FIELD DOES NOT APPEAR ON TITLE SHEETS.***
From McGraw-Hill: the teachers' and parents' most trusted source for first-rate educational materials! Student-friendly math activity books for home study, with little or no parental guidance needed.
About the Book
Each book in this series helps primary-school students learn and practice basic math skills they'll need in the classroom and on standardized NCLB tests. Printed in 4-color throughout; with numerous special high-interest features.

Key Selling Features
Attractive 4-color page design creates a student-friendly learning experience. All pages are filled to the brim with activities for maximum educational value. High-interest features and real-world applications enliven the learning experience and hold student interest Week-by-week summer study plans support use as a "summer bridge" learning and reinforcement program. All content aligned to state and national standards Instructional content is scaffolded; students are shown examples, then prompted through the process of solving problems independently. Complete review of Grade 4 math aligned to the new "common core" state standards Week-by-week study plans support use as "summer bridge" program for children entering Grade 4 Drill and practice to reinforce learning
Market / Audience
The market for these books consists of parents who are anxious because their children have to take NCLB tests or because their children are falling behind in school. Other parents will buy the books simply because their children need or want additional practice to reinforce school-taught skills.

Sales for this type of workbook always peak in late spring when parents look for "summer bridge" study aids. A week-by-week summer study plan included in the book supports this use.

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Practice Makes Perfect: Intermediate French Grammar

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Master French grammar through hands-on exercises and practice, practice, practice!

<p>Practice Makes Perfect: Intermediate French Grammar helps you take your grammar skills to a higher level and gives you the confidence to speak and write in your new language. This workbook leads you through French grammar using concise, easy-to-understand language, keeping you focused on achieving your goal of total fluency.</p>

<p>Practice Makes Perfect: Intermediate French Grammar is packed with:</p>

 Example sentences that illustrate and clarify each grammatical point

Hundreds of exercises in formats suited to your learning style

Practical and high-frequency French vocabulary



<p>Master these tricky subjects:<br/>
Prepositions and prepositional phrases * Idiomatic uses of irregular verbs * Negative and interrogative structures * Imparfait and passe compose * The subjunctive mood * Relative pronouns</p>

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Winning the Customer: Turn Consumers into Fans and Get Them to Spend More

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Build Customer Relationships and Win Big Revenue!

Unbreakable relationships are crucial to success in business. Lou Imbriano captures what it takes to forge the kind of deep credibility that encourages consumers and clients to trust you with their hard-earned dollars. If you want to deepen your customers trust and grow your revenues, I suggest you read Winning the Customer and you will win.
Bob Reynolds, President & CEO, Putnam Investments

Lou Imbriano rescues the word winning from the clutches of Charlie Sheen . . . and, like a Patriots playbook, Lou takes you through his game plan for successfully building a victorious team that opponents will respect and fear . . . from who should be answering your phone to effectively saying no, its all there . . . lazy, unmotivated people, this is not for you. . . .
Steve Levy, ESPN SportsCenter anchor

Imbriano definitely made his mark in the NFL and now hes an MVP again with his new book, Winning the Customer. Lous down-to-earth marketing philosophies, which he brought to the Patriots, epitomize how everyone, in any industry, should approach marketing. If you want to truly know how to build remarkable business relationships, read Winning the Customer.
Michael OHara Lynch, Head of Global Sponsorship, Visa

At a time when consumers have the power to use media where and how they choose, to like, dislike, and share their opinion on products and corporations, brand engagement is the best answer to build emotional and enduring relationships between brands and all their relevant communities. This book should be given to anyone who wants to understand the new dynamics that can bond brands with their ever-demanding customers.
Lucien Boyer, President & Global CEO, Havas Sports & Entertainment

About the Book:

During his nine years in senior marketing positions with the New England Patriots, Lou Imbriano laid the foundation and marketing vision for the football team that led to its astronomical growth and explosive revenueperfectly positioning them to be ready for when the Patriots became repeat Super Bowl champions and the NFL brand to beat.

Now CEO of TrinityOne, a strategic marketing firm, Lou has an undefeated record of showing all types of companies how to tackle customer relationships and convert them into tangible revenue. In Winning the Customer, Lou delivers his original strategies for both short- and long-term financial success:
The Marketing Playbook: how to identify those who are dying to spend money with you Relationship Architecture: how to connect with customers in meaningful ways and create memorable moments The Revenue Game: how to build revenue instead of selling concepts
Throughout the book, youll find Lous dynamic personal stories drawn right from his years of real-world business experience. Hes learned that to maximize revenue, every organization must both turn its customers into fans and coax those fans to spend freely. Winning the Customer shows you how to do just that using the Three Tiers of Customer Relationships. Imbriano shares his strategies with his innovative DELIVERS system: Dedication, Entertainment, Loyalty, Investment, Vision, Energy, Responsibility, and Sacrifice.

Filled with practical information and written in Lous inimitable conversational style, Winning the Customer is your all-pro offensive attack against old, ineffective methods and flat results. Lous tools will give any business an inspired team, supersized income, and a virtual stadium full of engaged, high-paying customers.

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2011 National Electrical Code Chapter-By-Chapter

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A STEP-BY-STEP GUIDE TO THE 2011 NATIONAL ELECTRICAL CODE

<p>Written by a Master Electrician, 2011 National Electrical Code Chapter-by-Chapter offers an in-depth analysis of the NEC with particular attention to the order in which various elements appear. This practical resource provides the knowledge you need to pass the Master Electrician's License Exam the first time by helping you understand the structure and logic of the NEC rather than memorize all the details. Material that appears outside the NEC main body, including the index, annexes, and Article 90, is also discussed in this essential handbook.</p>

<p>2011 National Electrical Code Chapter-by-Chapter covers:</p>

 General

Wiring and Protection

Wiring Methods and Materials

Equipment for General Use

Special Occupancies

Special Equipment

Special Conditions

Communications Systems

Tables

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5 Steps to a 5 500 AP European History Questions to Know by Test Day

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Organized for easy reference and crucial practice, coverage of all the essential topics presented as 500 AP-style questions with detailed answer explanations

5 Steps to a 5: 500 AP European History Questions to Know by Test Day is tailored to meet your study needswhether youve left it to the last minute to prepare or you have been studying for months. You will benefit from going over the questions written to parallel the topic, format, and degree of difficulty of the questions contained in the AP exam, accompanied by answers with comprehensive explanations.

Features:
500 AP-style questions and answers referenced to core AP materials Review explanations for right and wrong answers Additional online practice Close simulations of the real AP exams Updated material reflects the latest tests Online practice exercises

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Sergei Alschen, Thomas A. editor - Evangelist

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Up-to-date, authoritative job information from the most trusted sourcethe U.S. Department of Labor

Does your resume tell employers what they really need to know?
Which fields are showing the most growth opportunity?
What is a realistic salary for the job you want?

Whether youve recently earned a degree, decided to change careers, or reentered the workforce after an extended absence, is the guide you need to make the right decisionsthe first time around. The Job-Seekers Guide provides expert advice on:

Choosing a career path Building career-management skills Researching careers in the information age Writing effective cover letters and polished resumes
The Occupational Outlook Handbook offers the latest statistics on:
Working conditions Employment trends and outlooks Training, qualifications, and advancement Salary ranges

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Oracle WebLogic Server 11g Administration Handbook

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Master the Configuration and Administration of Oracle WebLogic Server 11g

<p>Oversee a robust, highly available environment for your mission-critical applications using the expert information in this Oracle Press guide. Oracle WebLogic Server 11g Administration Handbook explains the latest management techniques for the de facto application server for Oracle Fusion Middleware 11g> and provides detailed examples and best practices. Find out how to use the Oracle WebLogic Server Administration Console feature, employ command-line and scripting tools, implement failover and migration capabilities, and generate reliable backups. Troubleshooting, tuning, and security procedures are also covered in this comprehensive resource.</p>

 Install Oracle WebLogic Server 11g or upgrade from a previous version 

Configure domains, servers, clusters, custom networks, and virtual hosts

Work with the Administration Console and Monitoring Dashboard features of Oracle WebLogic Server

Use the WebLogic Scripting Tool (WLST) feature of Oracle WebLogic Server to manage and monitor domains

Use the Oracle WebLogic Server Work Managers feature to optimize scheduled work

Deploy Web applications, Enterprise JavaBeans, and Java EE modules

Improve scalability and reliability using Oracle WebLogic Server clusters

Monitor servers, tune the Java Virtual Machine, maximize throughput, and optimize performance

Authenticate, authorize, and map users within defined security realms

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Big Book of Low-Cost Training Games: Quick, Effective Activities that Explore Communication, Goal Setting, Character Development, Teambuilding, and

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Make training a game that everyone can win!

Featuring activities and exercises designed for groups of any size, The Big Book of Low-Cost Training Games proves that training can still deliver outstanding results, even when youre watching the bottom line.

Whether youre a trainer or facilitator, a group leader or manager, youll find the games in this book are excellent tools for building trust, exploring character, fostering collaboration, and demonstrating more effective communication techniques. Better still, with minimal props like index cards and markers, these activities are not just cost-effective but are also simple to set up and can be done virtually anywhere.

From painless icebreakers to group challenges to meaningful community-building projects, The Big Book of Low-Cost Training Games is your winning game plan for maximizing group engagement and getting the most ROI from your training budget.

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Correct Your Spanish Blunders, 2nd Edition

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A witty, fast-paced guide to eliminating those annoying and frustrating Spanish bloopers

Mixing genders, inverting subjects and objects, and trusting falsos amigos (a.k.a., false cognates) are just a few of the blunders English-speaking Spanish-language learners commonly make. In Correct Your Spanish Blunders, veteran Spanish teacher Jean Yates identifies these and other common trouble spots and clearly explains the reasons behind them. You will discover how grammar patterns of Spanish differ from those of English and why trying to translate word for word, structure for structure, from English, can lead to big trouble.

You will learn to break bad habits and correct your mistakes while developing a much more natural feel for Spanish language patterns with the help of:
More than 1,000 highlighted examples of common blunders to avoid A free app available on iTunes for interactive practice for obliterating those blunders Numerous examples and practical exercises Quick-reference panels for checking correct tense forms A "Hall of Shame" compendium of bad errors to recognize and correct

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Electrical Design of Overhead Power Transmission Lines

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Complete coverage of power line design and implementation

"This text provides the essential fundamentals of transmission line design. It is a good blend of fundamental theory with practical design guidelines for overhead transmission lines, providing the basic groundwork for students as well as practicing power engineers, with material generally not found in one convenient book." IEEE Electrical Insultation Magazine

Electrical Design of Overhead Power Transmission Lines discusses everything electrical engineering students and practicing engineers need to know to effectively design overhead power lines. Cowritten by experts in power engineering, this detailed guide addresses component selection and design, current IEEE standards, load-flow analysis, power system stability, statistical risk management of weather-related overhead line failures, insulation, thermal rating, and other essential topics. Clear learning objectives and worked examples that apply theoretical results to real-world problems are included in this practical resource.

Electrical Design of Overhead Power Transmission Lines covers:
AC circuits and sequence circuits of power networks Matrix methods in AC power system analysis Overhead transmission line parameters Modeling of transmission lines AC power-flow analysis using iterative methods Symmetrical and unsymmetrical faults Control of voltage and power flow Stability in AC networks High-voltage direct current (HVDC) transmission Corona and electric field effects of transmission lines Lightning performance of transmission lines Coordination of transmission line insulation Ampacity of overhead line conductors

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Masoud Farzaneh, Shahab Farokhi, William A. Chisholm

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With expert advice and strategies for the SHSAT from the most trusted name in educational publishing, you'll can get into the New York Citys specialized high school of your choice

If you want to get into New York City's specialized high schools, you need to score well on the New York City Specialized High School Admission Test. McGraw-Hill's New York City SHSAT offers you complete preparation for this exam that is required for admission into The Bronx High School of Science, The Brooklyn Latin School, Brooklyn Technical High School, High School for Mathematics, Science and Engineering at City College, High School of American Studies at Lehman College, Queens High School for the Sciences at York College, Staten Island Technical High School, and Stuyvesant High School.

Inside you'll find:
3 full-length practice tests Complete information on test format and topic coverage Diagnostic exam to help you focus your preparation efforts Skill-building drills in every topic area with over 300 practice questions Review of all topics tested--arithmetic, algebra, probability, statistics, and geometry problems, reading, scrambled paragraphs, and logical reasoning Test-taking tips and strategies

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360 Degrees of Influence: Get Everyone to Follow Your Lead on Your Way to the Top

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SPREAD YOUR INFLUENCE FOR TRUE LEADERSHIP SUCCESS

The extraordinary power of influence is now within everyones reach. Recent graduates, executive assistants, project managers, and business leaders can all benefit from Monarths simple steps for getting everyone to follow your lead.
MARSHALL GOLDSMITH, million-selling author of the New York Times bestsellers MOJO and What Got You Here Wont Get You There

Monarths monograph is must reading for everyone who needs to build their personal brand and sell themselveswhich is, of course, everybody.
JEFFREY PFEFFER, Ph.D., professor, Stanford Graduate School of Business, and author of Power: Why Some People Have Itand Others Dont

Your ability to influence and persuade others is the single most important skill for success in business and leadershipand this book shows you how with simple, powerful, practical, and proven techniques.
BRIAN TRACY, author of Full Engagement

Finally! A book about influence that doesnt tell you how to impose your position on others but rather illuminates ways to build authentic relationships that are mutually beneficial. Truly a 21st-century approach to a critical skill.
LOIS P. FRANK EL, Ph.D., author of Nice Girls Dont Get the Corner Office and Nice Girls Just Dont Get It

360 Degrees of Influence breaks new ground. Harrison Monarth writes with fl air, passion, and insight. Even seasoned professionals will fi nd his advice practical and invaluable.
HARRY MILLS, Managing Director of The Mills Group and author of Artful Persuasion and The StreetSmart Negotiator

About the Book:

Leadership doesnt have to be a top-down proposition. In fact, the best leaders influence those who are below and above them, as well as people external to the organization, such as customers and partners. This 360 degrees of influence is what separates the good leader from the great leader.

Founder of the global executive coaching firm GuruMaker, Harrison Monarth makes a living helping top figures in business and politics hone their influencing, communication, persuasion, impression management, and media skills. He teaches leaders how to operate without relying on spin or manipulation.

Now, in 360 Degrees of Influence, Monarth provides everything you need to gain the trust and respect of those around youno matter where theyre positioned in the organizational hierarchyand expand your influence well beyond your immediate environment. Providing valuable insight into human emotion and behavior, Monarth reveals the secrets to becoming the most psychologically astute person in the roomso you can be the most influential leader in the room. Learn how to:
Assess your current influencing power Overcome resistance to your ideas and proposals Know what people are thinking and feelingeven better than they do Avoid the most common decision-making pitfalls Create an influence strategy tailored to your organizations hierarchy
In addition to sharing insight he has gleaned during years of coaching leading executives, Monarth includes practice exercises, checklists, self-evaluations, and worksheets to help you tackle the challenge of influence and leadership head on.

Right now, one of your own counterparts might be exerting influence over you and your boss. You can do the same thing. Apply the lessons of 360 Degrees of Influence to place yourself in the best possible position to lead the leaders.

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Manager's Guide to Motivating Employees 2/E

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Briefcase Books: Managers Guide to Motivating Employees
More than 700,000 Briefcase Books sold!
A managers guide to inspiring employees to work at peak performanceto improve organizational culture and help meet the bottom-line
About the Book
Managers Guide to Motivating Employees is the perfect primer for managers looking to jumpstart the work ethic, excitement, and company synergy by engaging and motivating their employees. This new edition provides entertaining case studies and examples of how readers can create an environment in which employees feel passionate about their jobs and put the best of them in everything they do.

Written specifically for todays busy manager, Briefcase Books feature eye-catching icons, checklists, and sidebars to guide managers step by step through everyday workplace situations.

Key Selling Features
Proven tactics for creating relationships and ensuring effective communication to get the optimal performance from employees Clear definitions of key terms and concepts Practical advice for minimizing the possibility of error Examples of successful management Specific planning procedures, tactics, and hands-on techniques
Market / Audience
Managers of all levels

About the Author
Anne Bruce (Sacramento, CA) is a nationally recognized speaker, workshop leader, and author. Her books include the Briefcase Books Be Your Own Mentor and Building A High Morale Workplace and Perfect Phrases for Documenting Employee Performance Problems.

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Pre-algebra skills come easy with plenty of practice!

<p>If you are looking for extra pre-algebra help for your child, this invaluable resource has it all. Featuring hundreds of exercises, Practice Makes Perfect: Pre-Algebra offers plenty of opportunities for practice, practice, practice on the math found in sixth, seventh, eighth, and ninth grade curriculums. It will help your student build confidence in his or her schoolwork and get better grades!</p>

<p>Appropriate for students in grades 6 through 9, Practice Makes Perfect: Pre-Algebra gives your child the tools to master:</p>

 Integers

Rational numbers

Patterns

Equations

Graphing

Functions

And more

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Security Automation Essentials: Streamlined Enterprise Security Management & Monitoring with SCAP

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Streamlined Enterprise Security Management & Monitoring with SCAP

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Master the latest digital security automation technologies

Achieve a unified view of security across your IT infrastructure using the cutting-edge techniques contained in this authoritative volume. Security Automation Essentials: Streamlined Enterprise Security Management & Monitoring with SCAP lays out comprehensive technical, administrative, and operational strategies for security management. Discover how to define baseline requirements, automatically confirm patches and updates, identify vulnerabilities, write customized auditing content, and evaluate compliance across your enterprise. Throughout, the authors provide detailed case studies and tips on selecting appropriate security components.
Understand SCAP (Security Content Automation Protocol) technologies and standards Track compliance using benchmarks and scoring systems Build machine-readable configuration checks using XCCDF, OVAL, and OCIL Perform vulnerability assessments and find misconfiguration Maximize product interoperability through the use of standard enumeration Assess and monitor residual risk using CVSS values Use SCAP editors and XML to create and debug automated checks Accurately assess threats using software assurance automation

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Greg Witte, Melanie Cook, Matt Kerr, Shane Shaffer

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The quick and easy way to master medical-surgical nursing and use your knowledge in real-world situations

<p>If you're looking for a fun, fast review that boils medical-surgical nursing down to its most essential, must-know points your search ends here! Medical-Surgical Nursing DeMYSTiFieD, 2nd Edition is a complete yet concise overview of the major body systems and the diseases and disorders that can affect them. You will learn about hallmark signs and symptoms, treatment, and nursing intervention so you have the knowledge to help your patients as a student and as a nurse once you start your career.</p>

<p>Studying is easy and effective with key objectives, important terms, brief overviews, tables and diagrams, and NCLEX-style questions throughout the book. The book ends with a comprehensive final exam that covers all the content found in Medical-Surgical Nursing DeMYSTiFieD, 2nd Edition.</p>

<p>This fast and easy guide offers:</p>

 Learning objectives at the beginning of each chapter

An NCLEX-style quiz at the end of each chapter to reinforce learning and pinpoint weaknesses

Coverage of diagnostic tests and treatment options

A final exam at the end of the book

A time-saving approach to performing better on an exam or at work



<p>Simple enough for a beginner, but challenging enough for an advanced student, Medical-Surgical Nursing DeMYSTiFieD is your shortcut to mastering this essential nursing topic.</p>

<p>Great for course exams and as an NCLEX review!</p>

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The most complete dictionary for Spanish-speaking students ages 1016, now completely updated with entries related to technology, the Internet, the Euro, and more

VOX Diccionario Escolar de la Lengua Espanol now boasts twice as many pages as the previous edition and has up-to-date entries related to technology, the Internet, the Euro, and more. This must-have resource for students includes:
More than 19,000 entries and 38,000 definitions 32 pages of illustrated entries tied to school subjects including technology, math, sciences, art, and more 2,000 key Spanish grammar points and verb conjugations
Although a monolingual dictionary, VOX Diccionario Escolar de la Lengua Espanol is also an excellent reference for beginning and intermediate students of Spanish.

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Its an insidious disease that is crippling companies, destroying our economy, and crushing potential. Its infecting the very roots of business performance, and its spreading fast. It isnt the recession, market volatility, scandal, or greed.

Its entitlement.
And it may be killing your business.

In myriad ways, entitlement has been cultivated for decades. As a result, too many employees today believe that they are entitled to a paycheck simply because they show up. Brad Hams has proven that we are not doomed to a path of entitlement and dependence. After more than 15 years working with hundreds of companies, he knows that the vast majority of employees addicted to entitlement actually want to engage, want to contribute, and feel much better about themselves when they are in an environment that requires them to do so.

Now, with Ownership Thinking, Hams shares his strategy that will increase your companys productivity, employee retention, and profitability:
The Right Education: Teach employees the fundamentals of business and finance, how their company makes money, and how they addor take awayvalue. The Right Measures: Identify the organizations Key Performance Indicators and teach employees to forecast results in an environment of high visibility and accountability. The Right Incentives: Create incentive plans that are self-funding and clearly align employees behavior to the organizations business and financial objectives.
Your employees will learn to think and act like owners and will become active participants in the financial performance of the business. They will gain the self-esteem that is only possible through achievement and will reap rewards that are in alignment with the success of their organization. Meanwhile, you will enjoy your role more, sleep better at night, and leave a legacy that is far more inspiring and significant than you dreamed possible.

Praise for Ownership Thinking

You would have to read a dozen other books to even come close to Ownership Thinkinga systematic and practical process for getting your employees to give that extra effort and brain power we know they possess.
Verne Harnish, CEO, Gazelles; author, Mastering the Rockefeller Habits

Brad Hams tells it like it truly is: transparency creates trust; trust creates engagement; engagement creates a healthy enterprise. This thoughtful and practical book shows you how to achieve all of these things and more.
Chip Conley, founder and executive chair, Joie de Vivre; author, Peak

Comprehensive and marvelously clear, Ownership Thinkings techniques for creating change are focused, direct, and motivating. This is a wise book, unusually useful, and I recommend it most highly.
Judith M. Bardwick, Ph.D., author, Danger in the Comfort Zone and The Psychological Recession

Brad Hams is one of the most persuasive and creative thinkers I know. His book is a specific guide you can (and should) implement now.
Corey Rosen, founder, National Center for Employee Ownership

Hams is masterful at outlining the engagement practices that inspire people to care and to be deeply vested in business results.
Jim Haudan, CEO, Root Learning; author, The Art of Engagement

Hams book is like a candid conversation with a wise friend. . . . A must read for any business leader wanting to create a culture of ownership.
Dean Schroeder, author, Ideas Are Free

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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

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The New York Times and Washington Post bestseller that changed the way millions communicate

[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.
from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

The quality of your life comes out of the quality of your dialogues and conversations. Heres how to instantly uplift your crucial conversations.
Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:
Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

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Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

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The quick and easy way to learn the concepts of pathophysiology and how to apply them to real-world situations

<p>If you're looking for a fun, fast review that boils pathophysiology down to its most essential, must-know points, your search ends here! Pathophysiology of Nursing Demystified is a complete yet concise overview of diseases and how they affect various body systems. You will also learn about symptoms and signs as well as critical diagnostic tests so you have the knowledge to help your patients as a student and as a nurse once you start your career.</p>

<p>Studying is easy and effective with key objectives, important terms, brief overviews, tables and diagrams, and, NCLEX-style questions throughout the book. At the end is a comprehensive final exam that covers all the content found in Pathophysiology of Nursing Demystified.</p>

<p>This fast and easy guide offers:</p>

 Learning objectives at the beginning of each chapter

Coverage of diagnostic tests and treatment options

A final exam at the end of the book

A time-saving approach to performing better on an exam or at work



<p>Simple enough for a beginner, but challenging enough for an advanced student, Pathophysiology of Nursing DeMYSTiFieD is your shortcut to mastering this essential nursing topic.</p>