Product List
GET /services/catalog/products?format=api&page=70524
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Glanz outlines a framework based on the CARE modelCreative Communication, Atmosphere and Appreciation for all, Respect and Reason for being, Empathy and Enthusiasm for understanding what employees really want from managers. The book is based on research with 1,200 employees at dozens of organizations and includes hundreds of practical ways managers can motivate employees to peak performance while creating an organizational culture that is supportive instead of cutthroat, enjoyable instead of intimidating, and profitable on every level.</p>", "author": "Barbara Glanz", "slug": "handle-with-care-motivating-and-retaining-employees-585516-9780071788151-barbara-glanz", "thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/cover_image/9780071788151.png", "default_thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/default_book_thumbnail.jpg", "product_type": "book", "product_id": "585516", "product_url": "/app/ecom/book/585516/handle-with-care-motivating-and-retaining-employees-585516-9780071788151-barbara-glanz", "bisac_codes": [ "BUS041000", "0567" ], "items_count": null, "identifiers": { "ISBN13": "9780071400671", "EISBN13": "9780071788151", "EISBN10": "0071788158" }, "drm": null, "cover_image": null, "default_cover_image": null, "book_type": null }, "relationships": { "lowest_offering": { "data": { "type": "offerings", "id": "00010021762970" } } } }, { "type": "Product", "id": "00010000585515", "attributes": { "name": "Schaum's Outline of Beginning Finite Mathematics", "subtitle": "", "description": "<p>Most colleges and universities now require their non-science majors to take a one- or two-semester course in mathematics. Taken by 300,000 students annually, finite mathematics is the most popular. Updated and revised to match the structures and syllabuses of contemporary course offerings, Schaum's Outline of Beginning Finite Mathematics provides a thorough review-- with worked examples--of the fundamentals of linear equations and linear growth. Topics covered include games theory, descriptive statistics, normal distribution, probability, binomial distribution, and voting systems and apportionment.</p>", "author": "Seymour Lipschutz, John J. Schiller, R. 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Deming, Kurt Friedmann", "slug": "managing-and-motivating-contact-center-employees-585513-9780071428927-malcolm-carlaw-peggy-carlaw-vasudha-k-deming-kurt-friedmann", "thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/cover_image/9780071428927.png", "default_thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/default_book_thumbnail.jpg", "product_type": "book", "product_id": "585513", "product_url": "/app/ecom/book/585513/managing-and-motivating-contact-center-employees-585513-9780071428927-malcolm-carlaw-peggy-carlaw-vasudha-k-deming-kurt-friedmann", "bisac_codes": [ "BUS041000", "0567" ], "items_count": null, "identifiers": { "ISBN13": "9780071388887", "EISBN13": "9780071428927", "EISBN10": "0071428925" }, "drm": null, "cover_image": null, "default_cover_image": null, "book_type": null }, "relationships": { "lowest_offering": { "data": { "type": "offerings", "id": "00010009793269" } } } }, { "type": "Product", "id": "00010000585512", "attributes": { "name": "Bluetooth: Operation and Use", "subtitle": "", "description": "<p>Unlike most other references on the market, this next-generation resource goes well beyond Bluetooth specifications and thoroughly examines different implementation approaches--as taught by a \"master instructor.\"</p>\n\n<p><br/>\n* Discusses Bluetooth in detail, covering both operational characteristics as well as its use in a wireless communications system<br/>\n* Addresses the coexistence of Bluetooth's with other wireless networks<br/>\n* Provides information on the significant security problems that exist when communicating without wires<br/>\n* Based on 2 very popular and highly effective courses the author has been teaching for more than a year</p>", "author": "Robert Morrow", "slug": "bluetooth-operation-and-use-585512-9780071409636-robert-morrow", "thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/cover_image/9780071409636.png", "default_thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/default_book_thumbnail.jpg", "product_type": "book", "product_id": "585512", "product_url": "/app/ecom/book/585512/bluetooth-operation-and-use-585512-9780071409636-robert-morrow", "bisac_codes": [ "TEC041000", "0529" ], "items_count": null, "identifiers": { "ISBN13": "9780071387798", "EISBN13": "9780071409636", "EISBN10": "0071409637" }, "drm": null, "cover_image": null, "default_cover_image": null, "book_type": null }, "relationships": { "lowest_offering": { "data": { "type": "offerings", "id": "00010009792925" } } } }, { "type": "Product", "id": "00010000585511", "attributes": { "name": "The Market Is Always Right", "subtitle": "", "description": "<p>Rules for successful trading, direct from the traders who practice them every day</p>\n\n<p>Even with today's high-speed computers, online accounts, and information access, traders still live or die based on their abilities to control fear, greed, and emotion. The Market Is Always Right gives traders battle-proven advice for avoiding common trading setbacks by understanding human natureboth their own and others'and directing it toward profitable outcomes.</p>\n\n<p>Distilling the wisdom of hundreds of traders, this proactive book starts with 10 overriding rulesfor example, \"Evaluate your performance\"and then lists the subrules within each, such as \"Qualify and quantify your trading pattern.\" Other examples include:</p>\n\n Never chase trades\n\nWatch the opendon't trade it\n\nWhen in doubt, get out", "author": "Thomas A. 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Fire Protection Building Materials Handbook walks you through the challenging maze of choosing form the hundreds of commercially available materials used in buildings today and tells you which burn and /or are weakened during exposure to fire. It is the burning characteristics of materials, which usually allow fires to begin and propagate, and the degradation of materials that cause the most damage. Providing expert guidance every step of the way, Fire Protection Building Materials Handbook helps the architect, designers and fire protection engineers to design and maintain safer buildings while complying with international codes.</p>", "author": "Charles A. 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This guide by George Faigen, Boris Fridman, and Arielle Emmett shows you how your enterprise can extend its knowledge base to encompass mobile workers, customers and suppliers--and make money doing it. .This superb overview of what is currently possible with wireless data as well as an eye-opening futuristic view of how wireless data will touch every aspect of our lives -- helps you select and implement wireless devices, gateways, and networks to link enterprise assets securely with people using varying mobile devices. You get detailed, step-by-step guidelines on researching and developing wireless pilots, and \"blueprints\" for selecting middleware and implementing security measures. Case studies of several early Fortune 500 wireless adopters vividly illustrate wireless benefits and pitfalls.</p>", "author": "George S. Faigen, Boris Fridman, Arielle Emmett", "slug": "wireless-data-for-the-enterprise-585509-9780071409667-george-s-faigen-boris-fridman-arielle-emmett", "thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/9780071409667.png", "default_thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/default_book_thumbnail.jpg", "product_type": "book", "product_id": "585509", "product_url": "/app/ecom/book/585509/wireless-data-for-the-enterprise-585509-9780071409667-george-s-faigen-boris-fridman-arielle-emmett", "bisac_codes": [ "TEC041000", "0529" ], "items_count": null, "identifiers": { "ISBN13": "9780071386371", "EISBN13": "9780071409667", "EISBN10": "0071409661" }, "drm": null, "cover_image": null, "default_cover_image": null, "book_type": null }, "relationships": { "lowest_offering": { "data": { "type": "offerings", "id": "00010009791927" } } } }, { "type": "Product", "id": "00010000585508", "attributes": { "name": "Mobile Usability: How Nokia Changed the Face of the Mobile Phone", "subtitle": "", "description": "When it comes to delivering product design innovations to mobile device users, Nokia is the yardstick by which all others are judged. Now the process and working methods that have enabled Nokia to revolutionize usability are fully explained for the first time in this beautiful, four-color book.<p>Written with insight by two veterans of Nokia's design triumphs (co-author Christian Lindholm was featured in the August 2002 issue of Business 2.0 magazine)this one-of-a-kind reference vividly delivers:</p>\n\n<p><br/>\n* The complete design process, from concept creation to product testing<br/>\n* The future of small interfaces<br/>\n* Usability engineering in practice in the mobile environment<br/>\n* The elements of a Nokia User Interface<br/>\n* First person accounts of the product development cycle</p>\n\n<p>Learn the processes that helped Nokia develop the world's most desirable handheld</p>", "author": "Christian Lindholm, Turkka Keinonen, Harri Kiljander", "slug": "mobile-usability-how-nokia-changed-the-face-of-the-mobile-phone-585508-9780071429108-christian-lindholm-turkka-keinonen-harri-kiljander", "thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/cover_image/9780071429108.png", "default_thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/default_book_thumbnail.jpg", "product_type": "book", "product_id": "585508", "product_url": "/app/ecom/book/585508/mobile-usability-how-nokia-changed-the-face-of-the-mobile-phone-585508-9780071429108-christian-lindholm-turkka-keinonen-harri-kiljander", "bisac_codes": [ "TEC041000", "0529" ], "items_count": null, "identifiers": { "ISBN13": "9780071385145", "EISBN13": "9780071429108", "EISBN10": "0071429107" }, "drm": null, "cover_image": null, "default_cover_image": null, "book_type": null }, "relationships": { "lowest_offering": { "data": { "type": "offerings", "id": "00010009790202" } } } }, { "type": "Product", "id": "00010000585507", "attributes": { "name": "The Ten Demandments", "subtitle": "", "description": "<p>From the mouths of customers: what they want, how they want it, and what they'll do if they don't get it</p>\n\n<p>There's no way around it. Executives, managers, and strategic thinkers around the globe are grappling with how to transform their organizations from product or service orientation to being customer driven. The 10 Demandments presents an informed and interactive road map that takes readers directly to the hearts, minds, desires, and demands of the new customer, whether it is the end consumer or a business-to-business relationship. In this customer-centric manifesto, customer experience guru Kelly Mooney scrutinizes the total customer experience. \"Earn My Trust\" . . . \"Put Me in Charge\" . . . \"Inspire Me\" . . . Each resulting demandment is a call to action from customersa call that is answered by the book's strategic insights, anecdotes, and action plans.</p>", "author": "P. Kelly Mooney", "slug": "the-ten-demandments-585507-9780071415682-p-kelly-mooney", "thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/cover_image/9780071415682.png", "default_thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/default_book_thumbnail.jpg", "product_type": "book", "product_id": "585507", "product_url": "/app/ecom/book/585507/the-ten-demandments-585507-9780071415682-p-kelly-mooney", "bisac_codes": [ "BUS043000", "0071" ], "items_count": null, "identifiers": { "ISBN13": "9780071387392", "EISBN13": "9780071415682", "EISBN10": "0071415688" }, "drm": null, "cover_image": null, "default_cover_image": null, "book_type": null }, "relationships": { "lowest_offering": { "data": { "type": "offerings", "id": "00010009792049" } } } }, { "type": "Product", "id": "00010000585506", "attributes": { "name": "How to Find Hidden Real Estate Bargains 2/e", "subtitle": "", "description": "<p>From the bestselling author of Tips and Traps When Buying Your Home</p>\n\n<p>Robert Irwin has been one of the nation's top real estate authors for more than 20 years. His 1991 bestseller, How to Find Real Estate Bargains, continues to be one of the most popular guides to finding real estate bargains and buying them at rock-bottom prices. Thoroughly updated and revised, this new edition is for reader in the market for a bargain home for themselves or as an investment for resale profit.</p>\n\n<p>Irwin fills readers in on everything they need to know to quickly decide if a property's potential payoff outweighs its risks. With nearly 50 percent all-new material, the second edition features new chapters on:</p>\n\nAll types of repos, including HUD, Fannie Mae and Freddie Mac, FDIC, GSA, and SBA\n\nProperty tax, ATF and IRS, p robate, bare land, and Recreational property sales\n\nFinding bargain properties in strong markets by working directly with sellers\n\nUsing the Web to find the hottest bargains", "author": "Robert Irwin", "slug": "how-to-find-hidden-real-estate-bargains-2e-585506-9780071415736-robert-irwin", "thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/cover_image/9780071415736.png", "default_thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/default_book_thumbnail.jpg", "product_type": "book", "product_id": "585506", "product_url": "/app/ecom/book/585506/how-to-find-hidden-real-estate-bargains-2e-585506-9780071415736-robert-irwin", "bisac_codes": [ "BUS054000", "0071" ], "items_count": null, "identifiers": { "ISBN13": "9780071388764", "EISBN13": "9780071415736", "EISBN10": "0071415734" }, "drm": null, "cover_image": null, "default_cover_image": null, "book_type": null }, "relationships": { "lowest_offering": { "data": { "type": "offerings", "id": "00010021762287" } } } }, { "type": "Product", "id": "00010000585505", "attributes": { "name": "How to Become a Power Agent in Real Estate (PB)", "subtitle": "A Top Industry Trainer Explains How to Double Your Income in 12 Months", "description": "<p>The realtor's essential guide to harnessing true earning power</p>\n\n<p>How to Become a Power Agent in Real Estate gives real estate agents both the powerful sales techniques and the practical management tips they need to double their income by closing more transactions. Based on the outstanding success of Darryl Davis's seminar \"The POWER Program,\" this motivational guide utilizes POWER Principles to help the new agent as well as the experienced top producer dramatically increase listings and sales.</p>\n\n<p>The book is full of Davis's surefire methods for managing the sales process, including time management for agents, prospecting for listings, handling the seller's and buyer's concerns, maintaining a winning attitude, and generating more sales in less time. He also reveals how clever use of the Web can provide a competitive edge and how the top producers work smarternot harder. Offering field-proven tools and techniques, Davis shows agents how to progress at their own pace to their own personal Next Level and accelerate their entry into Top Agent status.</p>", "author": "Darryl Davis", "slug": "how-to-become-a-power-agent-in-real-estate-pb-585505-9780071415927-darryl-davis", "thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/cover_image/9780071415927.png", "default_thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/default_book_thumbnail.jpg", "product_type": "book", "product_id": "585505", "product_url": "/app/ecom/book/585505/how-to-become-a-power-agent-in-real-estate-pb-585505-9780071415927-darryl-davis", "bisac_codes": [ "BUS066000", "0071" ], "items_count": null, "identifiers": { "ISBN13": "9780071385206", "EISBN13": "9780071415927", "EISBN10": "0071415920" }, "drm": null, "cover_image": null, "default_cover_image": null, "book_type": null }, "relationships": { "lowest_offering": { "data": { "type": "offerings", "id": "00010009893779" } } } }, { "type": "Product", "id": "00010000585504", "attributes": { "name": "The Extraordinary Leader", "subtitle": "", "description": "<p>Secrets for developing leadership and competitive advantage in any organization</p>\n\n<p>The Extraordinary Leader is a research-based book about leadership. It analyzes 200,000 assessments from 20,000 managers and presents new insights that demystify this complex subject. It clearly establishes the importance of developing great leaders versus being satisfied with merely good ones, and highlights the link between leadership behavior and an organization's performance.</p>\n\n<p>From the authors' research, a new model of leadership emerges that challenges long-held beliefs about leadership competencies. The authors identify 16 competencies that tower above all the others-the ones that separate great leaders from the average. One of the book's major breakthroughs is its focus on the importance of maximizing strengths as opposed to merely correcting weaknesses. Further, the importance of balanced strengths is introduced: when strengths are clustered in one area, the leader is less effective than he or she could be with strengths in different areas.</p>", "author": "John H. Zenger, Joseph Folkman", "slug": "the-extraordinary-leader-585504-9780071415903-john-h-zenger-joseph-folkman", "thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/cover_image/9780071415903.png", "default_thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/default_book_thumbnail.jpg", "product_type": "book", "product_id": "585504", "product_url": "/app/ecom/book/585504/the-extraordinary-leader-585504-9780071415903-john-h-zenger-joseph-folkman", "bisac_codes": [ "BUS041000", "0567" ], "items_count": null, "identifiers": { "ISBN13": "9780071387477", "EISBN13": "9780071415903", "EISBN10": "0071415904" }, "drm": null, "cover_image": null, "default_cover_image": null, "book_type": null }, "relationships": { "lowest_offering": { "data": { "type": "offerings", "id": "00010009792248" } } } }, { "type": "Product", "id": "00010000585503", "attributes": { "name": "Building a Knowledge-Driven Organization", "subtitle": "", "description": "<p>This is the first book to focus on the people side of knowledge management--what it takes to get employees to contribute to a knowledge system. Robert Buckman explains how to orchestrate this culture change, drawing from the lessons learned by Buckman Laboratories--the leader and pioneer in knowledge management--in implementing award-winning knowledge systems. His book is a practical primer on how organizations can move from \"hoarding\" knowledge to \"sharing\" it, building a global strategy that allows them to respond faster than the competition to any customer's need on a global basis. Buckman reveals how to:</p>\n\nCombat the biggest problem with implementing knowledge management--creating the culture that supports it\n\nIncrease the speed of innovation globally across an organization\n\nResolve technical problems quickly\n\nMake immediate, informed decisions to help solve customer issues\n\nCreate new products based on customer input and demand", "author": "Robert H. Buckman", "slug": "building-a-knowledge-driven-organization-585503-9780071455008-robert-h-buckman", "thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/cover_image/9780071455008.png", "default_thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/default_book_thumbnail.jpg", "product_type": "book", "product_id": "585503", "product_url": "/app/ecom/book/585503/building-a-knowledge-driven-organization-585503-9780071455008-robert-h-buckman", "bisac_codes": [ "BUS098000", "0567" ], "items_count": null, "identifiers": { "ISBN13": "9780071384711", "EISBN13": "9780071455008", "EISBN10": "0071455000" }, "drm": null, "cover_image": null, "default_cover_image": null, "book_type": null }, "relationships": { "lowest_offering": { "data": { "type": "offerings", "id": "00010009789960" } } } }, { "type": "Product", "id": "00010000585502", "attributes": { "name": "Lean Six Sigma", "subtitle": "Combining Six Sigma Quality with Lean Production Speed", "description": "<p>The Breakthrough Program for Increasing Quality, Shortening Cycle Times, and Creating Shareholder Value In Every Area of Your Organization</p>\n\n<p>Time and quality are the two most important metrics in improving any company's production and profit performance. Lean Six Sigma explains how to impact your company's performance in each, by combining the strength of today's two most important initiativesLean Production and Six Sigmainto one integrated program.</p>\n\n<p>The first book to provide a step-by-step roadmap for profiting from the best elements of Lean and Six Sigma, this breakthrough volume will show you how to:</p>\n\nAchieve major cost and lead time reductions this year\n\nCompress order-to-delivery cycle times\n\n Battle process variation and waste throughout your organization\n\n\n\n<p>Separately, Lean Production and Six Sigma have changed the face of the manufacturing business. Together, they become an unprecedented tool for improving product and process quality, production efficiency, and across-the-board profitability. Lean Six Sigma introduces you to today's most dynamic program for streamlining the performance of both your production department and your back office, and providing you with the cost reduction and quality improvements you need to stay one step ahead of your competitors.</p>\n\n<p>\"Lean Six Sigma shows how Lean and Six Sigma methods complement and reinforce each other. If also provides a detailed roadmap of implementation so you can start seeing significant returns in less than a year.\"--From the Preface</p>\n\n<p>Businesses fundamentally exist to provide returns to their stakeholders. Lean Six Sigma outlines a program for combining the synergies of these two initiatives to provide your organization with greater speed, less process variation, and more bottom-line impact than ever before.</p>\n\n<p>A hands-on guidebook for integrating the production efficiencies of the Lean Enterprise with the cost and quality tools of Six Sigma, this breakthrough book features detailed insights on:</p>\n\nThe Lean Six Sigma Value PropositionHow combining Lean and Six Sigma provides unmatched potential for improving shareholder value\n\nThe Lean Six Sigma Implementation ProcessHow to prepare your organization for a seamless incorporation of Lean Six Sigma tools and techniques\n\nLeveraging Lean Six SigmaStrategies for extending Lean Six Sigma's reach within and beyond your corporate walls\n\n\n\n<p>\"Variation is evil.\"--Jack Welch</p>\n\n<p>Six Sigma was the zero-variation quality lynchpin around which Jack Welch transformed GE into one of the world's most efficientand valuablecorporations. Lean Production helped Toyota cut waste, slash costs, and substantially improve resource utilization and cycle times.</p>\n\n<p>Yet, as both would admit, there was still room for improvement.</p>\n\n<p>Lean Six Sigma takes you to the next level of improvement, one that for the first time unites product and process excellence with the goal of enhancing shareholder value creation. Providing insights into the application of Lean Six Sigma to both the manufacturing processes and the less-data-rich service and transactional processes, it promises to revolutionize the performance efficiencies in virtually every area of your organizationas it positively and dramatically impacts your shareholder value.</p>", "author": "Michael L. George", "slug": "lean-six-sigma-585502-9780071501903-michael-l-george", "thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/9780071501903.png", "default_thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/default_book_thumbnail.jpg", "product_type": "book", "product_id": "585502", "product_url": "/app/ecom/book/585502/lean-six-sigma-585502-9780071501903-michael-l-george", "bisac_codes": [ "BUS053000", "0567" ], "items_count": null, "identifiers": { "ISBN13": "9780071385213", "EISBN13": "9780071501903", "EISBN10": "0071501908" }, "drm": null, "cover_image": null, "default_cover_image": null, "book_type": null }, "relationships": { "lowest_offering": { "data": { "type": "offerings", "id": "00010021762166" } } } }, { "type": "Product", "id": "00010000585501", "attributes": { "name": "Recruiting on the Web", "subtitle": "Smart Strategies for Finding the Perfect Candidate", "description": "<p>Recruiting on the Web is the most comprehensive and advanced guide to Internet recruiting available anywhere. 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An E-business suite is a set of applications, founded on a centralized database and integrated by desing, that optimizes the supply and demand chains together, enabling employees anywhere on the globe to access accurate and reliable business data that always reflects real information. Using case studies from BellSouth, Xerox, EMC, HP, Oracle, and other leading companies, he describes how E-business suites work to help companies in all industry sectors to centralize change, dramatically improve customer service, slash production costs, streamline product introduction and upgrades, gather definitive business intelligence, transform marketing into electronic selling, and much more.</p>", "author": "Mark Barrenechea", "slug": "software-rules-how-the-next-generation-of-enterprise-applications-will-increase-strategic-effectiveness-585500-9780071406284-mark-barrenechea", "thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/cover_image/9780071406284.png", "default_thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/default_book_thumbnail.jpg", "product_type": "book", "product_id": "585500", "product_url": "/app/ecom/book/585500/software-rules-how-the-next-generation-of-enterprise-applications-will-increase-strategic-effectiveness-585500-9780071406284-mark-barrenechea", "bisac_codes": [ "BUS090000", "0071" ], "items_count": null, "identifiers": { "ISBN13": "9780071385169", "EISBN13": "9780071406284", "EISBN10": "007140628X" }, "drm": null, "cover_image": null, "default_cover_image": null, "book_type": null }, "relationships": { "lowest_offering": { "data": { "type": "offerings", "id": "00010009790421" } } } }, { "type": "Product", "id": "00010000585499", "attributes": { "name": "Schaum's Outline of XML", "subtitle": "", "description": "<p>SCHAUM'S OUTLINES</p>\n\n<p>OVER 30 MILLION SOLD</p>\n\n<p>Master the fundamentals of XML with Schaum's--the high-performance study guide. It will help you cut study time, hone problem-solving skills, and achieve your personal best on exams and projects!</p>\n\n<p>Students love Schaum's Outlines because they produce results. Each year, hundreds of thousands of students improve their test scores and final grades with these indispensable study guides.</p>\n\n<p>Get the edge on your classmates. Use Schaum's!</p>\n\n<p>If you don't have a lot of time but want to excel in class, this book helps you:</p>\n\nUse detailed examples to solve problems\n\nBrush up before tests\n\nFind answers fast\n\nStudy quickly and more effectively\n\nGet the big picture without poring over lengthy textbooks\n\n\n\n<p>Schaum's Outlines give you the information your teachers expect you to know in a handy and succinct format--without overwhelming you with unnecessary jargon. You get a complete overview of the subject. Plus, you get plenty of practice exercises to test your skill. Compatible with any classroom text, Schaum's let you study at your own pace and remind you of all the important facts you need to remember--fast! And Schaum's are so complete, they're perfect for preparing for graduate or professional exams.</p>\n\n<p>Inside, you will find:</p>\n\nKey concepts, terminology, techniques and markup of XML\n\nMost recent XML specifications\n\nExplanations of page design, style sheets, DTD's and more\n\nEssential semantics and syntax for proper usage of the language\n\n\n\n<p>If you want top grades and a thorough understanding of XML, this powerful study tool is the best tutor you can have!</p>", "author": "Ed Tittel", "slug": "schaums-outline-of-xml-585499-9780071398350-ed-tittel", "thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/9780071398350.png", "default_thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/default_book_thumbnail.jpg", "product_type": "book", "product_id": "585499", "product_url": "/app/ecom/book/585499/schaums-outline-of-xml-585499-9780071398350-ed-tittel", "bisac_codes": [ "COM060000", "0066" ], "items_count": null, "identifiers": { "ISBN13": "9780071382359", "EISBN13": "9780071398350", "EISBN10": "007139835X" }, "drm": null, "cover_image": null, "default_cover_image": null, "book_type": null }, "relationships": { "lowest_offering": { "data": { "type": "offerings", "id": "00010009795357" } } } }, { "type": "Product", "id": "00010000585498", "attributes": { "name": "What Is Six Sigma?", "subtitle": "", "description": "<p>A brief introduction to Six Sigma for employees</p>\n\n<p>Six Sigma is today's most talked-about system for improving the quality of organizational processes. Written by bestselling author Peter Pande,What Is Six Sigma? is a concise summary of the core themes and processes of Six Sigma. Unlike almost all other books on Six Sigma, it is written for the employees of organizations rolling out Six Sigmanot just managers. This helpful overview describes what Six Sigma is, why companies are implementing it, and how employees can make it a success in their own organizations.</p>\n\n<p>Based on the bestselling The Six Sigma Way, this accessable introduction to Six Sigma answers typical employee questions, concerns, and even skepticism about this revolutionary program. Includes:</p>\n\nThe six themes of Six Sigma\n\nA five-step roadmap to Six Sigma implementation\n\nThe 10 basic tools of Six Sigma, with an entire page devoted to each", "author": "Peter S. Pande, Lawrence Holpp", "slug": "what-is-six-sigma-585498-9780071412704-peter-s-pande-lawrence-holpp", "thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/9780071412704.png", "default_thumbnail_image": "//redshelf-images.s3-external-1.amazonaws.com/thumbnail/default_book_thumbnail.jpg", "product_type": "book", "product_id": "585498", "product_url": "/app/ecom/book/585498/what-is-six-sigma-585498-9780071412704-peter-s-pande-lawrence-holpp", "bisac_codes": [ "BUS053000", "0567" ], "items_count": null, "identifiers": { "ISBN13": "9780071381857", "EISBN13": "9780071412704", "EISBN10": "0071412700" }, "drm": null, "cover_image": null, "default_cover_image": null, "book_type": null }, "relationships": { "lowest_offering": { "data": { "type": "offerings", "id": "00010021763032" } } } }, { "type": "Product", "id": "00010000585496", "attributes": { "name": "M&A Integration", "subtitle": "A Framework for Executives and Managers", "description": "<p>Global M & A activity continues at a blistering pace. 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WHETHER YOU NEED ANWERS ON HARDWARE, SOFTWARE, ERROR CONTROL OR INTERFACES, LOOK INSIDE FOR BASIC FACTS AND HOW TO MANAGE THOSE CRITICAL SPECIAL CIRCUMSTANCES</p>\n\n<p>The OSI (Open System Interconnection) Reference Model is a cornerstone of modern network design. Although the OSI model has become almost synonymous with data communications, it serves the public switched telephone network (PSTN) as well and is a productive way to organize and teach the building blocks of telecom systems.</p>\n\n<p>In OSI Reference Model for Telecommunications, hands-on expert Debbra Wetteroth provides telecom staffers the information they need to gain a working knowledge of this essential telecom service architecture and equipment. Her style that breaks down the barriers between data and voice vocabularies. 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