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Ongoing Crisis Communication

5th Edition

Planning, Managing, and Responding

W. Timothy Coombs
eISBN-13: 9781544331966

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Additional Book Details

Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. Drawing on firsthand experience in crisis management, author W. Timothy Coombs introduces a three-staged approach to crisis management—pre-crisis, crisis, and post-crisis. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Fifth Edition includes new coverage of social media, social networking sites, and terrorist threats and includes expanded discussions of internal crisis communication and intuition in decision making.



Visit the author′s blog at https://coombscrisiscommunication.wordpress.com.  



Sold By SAGE Publications
ISBNs 9781544331959, 9781544331959, 9781544331966, 9781071834794, 1544331967
Language English
Number of Pages 256
Edition 5th