Communication Skills in Nursing, Health and Social Care

5th Edition

Bernard Moss
eISBN-13: 9781529723540

eBook Features

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Additional Book Details

Our ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in a health and social care setting.

Presented in a unique and easy-to-use dictionary format, this practical guide will help students and practitioners understand and apply the principles of effective communication. From the ‘how to’ practicalities through to challenges and honing existing skills, this book will ensure they have the confidence and knowledge to communicate skilfully and successfully in many different contexts and settings.

The new edition features:
New chapter entries covering empathy, documentation and simulation
Group exercises added in each chapter
New information on National Accessible Information Standards on learning difficulties

Essential reading for anyone working in the helping professions for whom good communication skills are an essential part of their role.  

ISBNs 152972354X, 9781529723540, 9781526490148, 9781526490148
Language English
Number of Pages 312
Edition 5th