Applied Crisis Communication and Crisis Management

1st Edition

Cases and Exercises

W. Timothy Coombs
eISBN-13: 9781483321608

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Additional Book Details

Designed to give students and public relations professionals the knowledge and skills they need to become successful crisis managers, this practical book includes a wide range of cases that explore crisis communication and management in action. In the first two chapters, the author introduces key theories and principles in crisis communication, which students apply by analyzing 17 cases drawn from recent headlines. Cases are explored from pre-crisis, mid-crisis, and post-crisis communication perspectives, and include a range of predominant crisis scenarios from product recalls to lawsuits to environmental disasters

Sold By SAGE Publications
ISBNs 9781483366999, 1483321606, 9781483311050, 9781483321608, 9781452217802, 9781452217802, 9781452217802
Language English
Number of Pages 256
Edition 1st