Managing Intercultural Conflict Effectively

1st Edition

Stella Ting-Toomey; John G. Oetzel
eISBN-13: 9781506320267

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<p>In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication. </p>

Sold By SAGE Publications
ISBNs 1506320260, 9781452262802, 9781506320267, 9780803948426, 9780803948433, 9780803948433, 9780803948433
Language English
Number of Pages 248
Edition 1st