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Managing Intercultural Conflict Effectively

1st Edition

Stella Ting-Toomey; John G. Oetzel
eISBN-13: 9781506320267

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In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Sold By SAGE Publications
ISBNs 9780803948433, 9780803948433, 9780803948433, 9780803948426, 9781506320267, 9781452262802, 1506320260
Language English
Number of Pages 248
Edition 1st