Municipal Benchmarks

2nd Edition

Assessing Local Performance and Establishing Community Standards

David N. Ammons
eISBN-13: 9781452267104

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Additional Book Details

The new edition of this practical reference book gives municipal officials and citizens the benchmarking tools needed to assess and establish community standards for their operations and delivery of services.

New to this edition:

-Updated charts and data throughout

-New chapters "Management Services," "Parking Services," "Risk Management," "Social Services," "Streets, Sidewalks, and Storm Drainage," Water and Sewer Services," "Fleet Maintenance," "Gas and Electric Services"

-Expanded coverage including newly adopted performance targets and updated standards for emergency response times for fire, police, and emergency medical service.

Sold By SAGE Publications
ISBNs 1452267103, 9781452267104, 9780761920786, 9780761920786
Language English
Number of Pages 513
Edition 2nd