Introduction to Healthcare Quality Management

Additional Book Details

"For decades, the essential principles of healthcare quality managementmeasurement, assessment, and improvementhave remained the same. The ongoing shift to value-based care, however, has driven change in the practices and approaches healthcare providers use to evaluate their performance and improve their organizations clinical, safety, and patient satisfaction outcomes.

Introduction to Healthcare Quality Management explains the basic principles and techniques of quality management in healthcare. Written for students and professionals with little or no clinical experience, the book focuses primarily on measuring and improving the operational and service aspects of healthcare delivery. Real-world case studies and examples provide an applied learning approach that helps readers understand how to measure, assess, and improve an organizations performance and ensure the delivery of reliable, high-quality care.

Thoroughly revised with updated references, examples, case studies, activities, and supplementary resources, this edition includes new content on:

Strategies for managing quality in population health care
Application of the Institute for Healthcare Improvements Triple Aim framework
Value-based reimbursement models
Patient-centered discharge planning and case management
External regulations and accreditation standards
Lean and Six Sigma improvement techniques
Adoption of improvement models from other industries
An excellent resource for students and practicing health professionals alike, Introduction to Healthcare Quality Management provides readers with the core knowledge they need to drive innovative change in quality management practices."