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Handbook of Usability Testing

2nd Edition

How to Plan, Design, and Conduct Effective Tests

Jeffrey Rubin; Dana Chisnell
eISBN-13: 9780470386088

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Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.

Sold By Wiley
ISBNs 9780470185483, 9780470185483, 0470185481, 9780470386088, 0470386088
Language eng
Number of Pages 386
Edition 2nd