Accessibility Information

Mission

RedShelf's goal is to help transition the learning community to digital, including students with accessibility needs.

RedShelf improves online learning for today’s students through our cloud-based eReader that is focused on content, pedagogy and learning. We aim to provide a sleek and intuitive reading experience that is universally accessible and user-friendly for all.

RedShelf's technical expertise and unique market awareness provide the agility, flexibility, and speed necessary to respond to accessibility best practices as they evolve across higher education. The power of our software provides a foundation for advanced, accessible learning technology well into the future.

Standards and Involvement

RedShelf's website and HTML 5 eReader are built to be fully compliant with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d) and the Americans with Disabilities Act (ADA).

Our software is centered on simplicity of design, high speed navigation, and innovative and intuitive study tools. These principles align well with the Web Content Accessibility Guidelines (WCAG) for content that is perceivable, operable, understandable and robust.

The Section 508 Standards outline the development and maintenance of technology for people with physical, sensory or cognitive disabilities. The ADA Standards require state and local governments, businesses, and organizations to provide programs, goods and services to people with disabilities on an equal basis with the rest of the public. WCAG 2.0 aims to provide an international standard for Web content accessibility now and into the future. By incorporating these and additional applicable standards into our product offerings, RedShelf becomes increasingly accessible for all users.

We're continually expanding the accessibility software that we officially support by being directly involved with accessibility innovations. This includes membership in the Center for Accessible Materials Innovation (CAMI) National Task Force, a Georgia Institute of Technology AMAC Accessibility Solutions and Research Center program, funded by the U.S. Department of Education. RedShelf is also a member of California State University’s Affordable Learning Solutions Program and its Accessible Technology Initiative (ATI), providing information resources and technologies to individuals with disabilities.

Through direct involvement with research centers, experts, advocates and users in the accessibility community, RedShelf is on the forefront of accessibility development. 

RedShelf's Accessible Solution

RedShelf's website and eReader are designed for information to be clearly readable and navigable. Additionally, RedShelf has created an Accessible Reader intended specifically for users who require enhanced accessibility functionality.

RedShelf's eReader supports the use of assistive technologies that improve the functional capabilities of individuals with accessible needs. It renders content compatible with common screen readers including Windows Narrator and Apple Voice Over, and is continuously being developed to support additional programs and maximize current compatibility. Further, the web-based nature of the eReader allows use with the accessibility features of mainstream technologies, such as browser extensions enabling text to speech, high-contrast modes and resizing of book text.

Please contact help@redshelf.com to opt into RedShelf's Accessible Reader.

The provisioning of accessible materials involves the careful consideration of both content creators and technology providers. In some cases, it may be possible to further enhance a title's structure to improve its compatibility with assistive technologies. Upon request, RedShelf will contact the publisher to receive and host the most accessible option. RedShelf is proud of the mutually beneficial relationships that we share with institutions and publishers, and we collaborate closely with our partners to provide the most optimized materials possible (for example, with enhanced text and image alternatives and markup). RedShelf's eReader is compatible with the most prominent file formats: PDF and EPUB.

Customer Support

RedShelf will collaborate with the campus Accessibility Office to provide an accessible solution for students. In cases where individual help is necessary RedShelf utilizes a dedicated, onsite customer support team to give students and faculty one-on-one support.

The core tenets of our customer service are:

  • Quick response time
  • Thorough and thoughtful answers
  • Empathetic customer appreciation
  • Customer feedback data communicated and incorporated across the company

Future Application

The RedShelf cloud-based eReader allows for fast and seamless feature releases and content updates. No software downloads are necessary for users to take full advantage of its evolving and increasingly accessible features. Our in-house development team and proprietary software enable ongoing and efficient development and advances.

RedShelf works with the most prominent trade, textbook, custom, independent and Open Educational Resources (OER) publishers to fuel our eBook repository. Our growing title collection, improved applications and ongoing, active collaboration with the accessibility community continue to allow RedShelf to best accommodate users' needs. We are always developing new features for the eReader and striving to make those features available to users with disabilities. Additionally, we plan to integrate EPUB3 format titles in the near future to leverage the enhanced accessible features and increased assistive technology support.

Product Support Information

RedShelf offers a variety of documentation to ensure all users have clear understanding of how best to utilize the product, such as FAQ guides, videos and tutorials.

Please access the links below for our most recent Voluntary Product Accessibility Template (VPAT) documents. If you have any questions please email us at help@redshelf.com.

VPAT – RedShelf eReader

VPAT – RedShelf Website